Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $37.08 - $51.17
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) retirement plan
Employee Discounts
Professional development opportunities
Employee wellness programs
Job Description
Bien Shur, located on the ninth floor of the prestigious Sandia Resort & Casino, offers an exceptional and premium dining and entertainment experience that is unmatched in the Albuquerque area. The restaurant and lounge provide guests with inspiring views of the Albuquerque city lights and skyline to the west and the picturesque Sandia Golf Club backed by the Sandia Mountains to the east. As part of a renowned four-diamond resort, Bien Shur delivers an elegant, sophisticated atmosphere that combines exquisite dining with a vibrant nightlife experience. This restaurant is designed to cater to guests seeking upscale dining and lounge experiences... Show More
Job Requirements
- High school diploma, GED certification or equivalent
- Three years food and beverage management experience including two years in a fine dining restaurant with a full bar and wine list, and three years food and beverage supervisory experience
- Must be at least 21 years of age
- Must be able to successfully pass a stringent background investigation
- Must obtain and maintain a New Mexico Alcohol Server’s License upon hire
- Must successfully complete the New Mexico Food Handlers course upon hire
- Will require a pre-employment and random drug screening
Job Qualifications
- High school diploma, GED certification or equivalent
- Three years food and beverage management experience including two years in a fine dining restaurant with a full bar and wine list, and three years food and beverage supervisory experience
- Must be at least 21 years of age
- Knowledge of fine dining restaurant and lounge operations, including food and beverage service standards, industry trends, and guest expectations
- Knowledge of wine, spirits, beers, and non-alcoholic beverages including varietals, production methods, flavor profiles, and pairing principles
- Excellent verbal and written communication skills
- Ability to lead, motivate, and develop a diverse team of hospitality professionals
- Strong budgetary, projections, and cost control skills
Job Duties
- Oversee all aspects of the guest experience, ensuring a luxurious, memorable, and seamless experience for all visitors
- Uphold the resort and casino’s brand standards, implementing service protocols to maintain a high level of guest satisfaction
- Address guest concerns or complaints promptly and professionally
- Recruit, train, and mentor a team of service staff including servers, bartenders, bussers, hosts, and supervisors
- Create a positive work environment with a focus on teamwork, ongoing training, and opportunities for growth
- Manage scheduling, shift assignments, and ensure that the team is adequately staffed for peak service periods, special events, and VIP reservations
- Conduct regular performance evaluations, provide constructive feedback, and implement action plans for improvement as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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