Job Overview
Employment Type
Full-time
Compensation
Type: 
Hourly
Rate: 
Range $37.08 - $51.17
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development opportunities
performance bonuses
Job Description
Sandia Resort & Casino in Albuquerque, NM, is a distinguished four-diamond resort known for blending luxury, entertainment, and world-class hospitality. Located in a prime setting with breathtaking views of the Albuquerque city lights, the Sandia Golf Club, and the Sandia Mountains, it has established itself as a premier destination for guests seeking an upscale leisure experience. The resort features a range of amenities, including gaming, fine dining, and entertainment, all designed to offer guests an unparalleled stay. Among its culinary highlights is Bien Shur, an elegant restaurant and lounge situated on the resort's ninth floor offering guests exquisite dining with... Show More
Job Requirements
- Must be able to successfully pass a stringent background investigation
- Must obtain and maintain a New Mexico Alcohol Server’s License upon hire
- Must successfully complete the New Mexico Food Handlers course upon hire
- Will require pre-employment and random drug screening
- High school diploma, GED certification or equivalent
- Minimum three years food and beverage management experience including two years in fine dining
- Must be at least 21 years old
Job Qualifications
- High school diploma, GED certification or equivalent
- Three years of food and beverage management experience including two years in a fine dining restaurant with a full bar and three years supervisory experience
- Must be at least 21 years of age
- Preferred degree in Hotel, Restaurant or related field of Management
- Knowledge of fine dining restaurant and lounge operations
- Knowledge of wine, spirits, beers, and non-alcoholic beverages
- Ability to lead and develop a diverse team
- Excellent verbal and written communication skills
- Strong budgetary and cost control skills
- Knowledge of computerized POS systems
- Ability to plan and coordinate special events
Job Duties
- Oversee all aspects of guest experience to ensure a luxurious and seamless visit
- Uphold the resort and casino’s brand standards by implementing service protocols
- Address guest concerns promptly and professionally
- Recruit, train, and mentor service staff including servers, bartenders, bussers, hosts, and supervisors
- Manage scheduling and staffing for peak service periods and special events
- Conduct performance evaluations and provide constructive feedback
- Oversee daily operations of the fine dining and lounge areas including setup and breakdown
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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