Job Overview
Employment Type
Full-time
Work Schedule
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
flexible scheduling
Job Description
Rivers Casino Portsmouth is a leading entertainment and hospitality destination located in Portsmouth, Virginia. Known for its vibrant gaming floor, diverse dining options, and lively entertainment venues, the casino offers guests a premier experience in a welcoming and exciting environment. As a prominent player in the hospitality industry, Rivers Casino Portsmouth prides itself on exceptional customer service, a dynamic work culture, and opportunities for career growth. The casino operates 24 hours a day, providing guests with nonstop excitement and top-tier amenities.
The role available is for a Beverage Supervisor on the swing shift, responsible for overseeing the activities of al... Show More
The role available is for a Beverage Supervisor on the swing shift, responsible for overseeing the activities of al... Show More
Job Requirements
- High school diploma
- computer literate
- experience with modern pos system preferred
- prior beverage leadership experience preferred
- gaming license/registration as required by jurisdiction(s)
- completed and maintain certification in serv-safe (food sanitation management) within 120 days of employment
- ability to work flexible shifts and days including holidays
- ability to successfully fulfill the pre-employment process
- ability to obtain and maintain all necessary licensing
Job Qualifications
- High school diploma
- computer literate
- experience with modern pos system preferred
- prior beverage leadership experience preferred
- possesses complete knowledge of all procedures related to the job
- outstanding interpersonal communications skills
- ability to perform well under pressure
- proven track record of demonstrating sound judgment
- cooperative, helpful and friendly
- neat, clean, well-groomed appearance
- able to use a computer to enter requisitions
- able to understand and communicate material safety data sheets to all team members
- attends and passes care (controlling alcohol risks effectively)
- adheres to the cut off procedure and ensures all documentation is completed and turned into guest safety, beverage manager, and the director
- competence with google apps suite of software
- prior experience in a high-volume outlet preferred
- ability to communicate with team members and guests
- ability to be a team player
- ability to successfully fulfill the pre-employment process
- ability to work flexible shifts and days of the week including holidays
- ability to obtain and maintain all necessary licensing
Job Duties
- Ensures proper staffing for forecasted volume and budgetary guidelines
- responsible for supervising the activities of all bartenders, beverage servers, and bar attendants during a shift
- ensure all functional job duties are performed according to established company policies
- ensures excellent guest service
- notifies team members of changes in policy and procedure
- communicate any problems or concerns to the Beverage Manager and other departments as needed
- maintains thorough communication between shifts
- works with all departments to ensure proper communication
- properly fills out all paperwork required for the job
- assists in monitoring guest flow and informs management when more labor is needed during peak volume periods and slow periods
- resolves team member complaints or disputes or refers the problem to the manager
- assists trainers in properly training new team members
- assists team members in their duties as needed
- maintains high sanitation and safety standards
- maintains sufficient materials and products in the work location
- maintains security of products and areas assigned to the department
- ensures rotation of products to comply with local health department regulations and to ensure freshness of product
- understands that this is a 24-hour responsibility and is accessible at all times
- sets high standards by complying with all departmental rules, policies, and procedures
- ensures that all team members are treated in a fair and consistent manner
- self-starter with an open mind, positive nature and enthusiastic
- performs any other duties as specified or assigned by the Beverage Manager or any member of the Executive Management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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