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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $55,048.00 - $68,810.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development opportunities
Job Description
The hiring establishment is a resort located at 3400 Highway 246 that offers a dynamic and engaging work environment in the hospitality and food and beverage industry. This resort is known for delivering outstanding guest experiences by maintaining high standards of service, compliance, and professionalism across all departments. As a reputable player in the resort and casino segment, the company embraces cultural diversity and promotes Native American hiring preferences, reflecting its commitment to community and inclusion. The resort offers full-time employment opportunities with a competitive salary range between $55,048 and $68,810 annually, which reflects acknowledgment of experience and skill within... Show More
Job Requirements
- High school diploma or GED certification
- Two years of experience in the food and beverage industry
- Previous supervisory experience preferred
- Knowledge of applicable beverage regulations and policies
- Excellent guest service skills and ability to upsell
- Strong interpersonal and communication skills
- Ability to lead and work effectively within a team
- Proficiency in English language reading, writing, and speaking
- Basic math skills
- Computer proficiency including Microsoft Office and point-of-sale systems
- Ability to maintain confidentiality
- Ability to multitask and manage time efficiently
- Willingness to work flexible hours including nights, weekends, holidays, and special events
- Must follow grooming and safety guidelines
- Must obtain food handler card within 30 days
- Must obtain alcohol sales and handling training within 30 days and retrain biennially
- Must be 21 years or older to serve distilled spirits
- Must obtain and maintain Gaming License
- Native American hiring preference
Job Qualifications
- High school diploma or GED certification
- Two years of experience in the food and beverage industry
- Previous supervisory experience preferred
- Knowledge of applicable regulations, rules, procedures, and administration related to beverage operations
- Excellent guest service and upselling skills
- Strong interpersonal skills with patience and tact
- Ability to lead and work within a team effectively
- Excellent verbal and written communication skills
- Proficiency in English reading, writing, and conversation
- Ability to read manuals, event orders, preparation lists, memos, and other written communications
- Ability to write instructions, performance evaluations, and lead meetings
- Basic math skills including addition, subtraction, multiplication, and division
- Computer proficiency including Microsoft Office, email, internet, and point-of-sale systems (Infogenesis preferred)
- Ability to maintain confidentiality
- Ability to establish effective working relationships
- Ability to work at a rapid pace while maintaining attention to detail
- Strong multitasking and time management skills
- Ability to maintain composure during high-volume periods
- Willingness to work flexible schedules including evenings, weekends, holidays, and special events
- Ability to uphold etiquette and guest service standards
- Must follow safety guidelines and grooming standards
- Must maintain uniforms properly
- Must obtain food handler card within 30 days
- Must complete mandatory alcohol sales and handling training within 30 days and retrain every two years
- Must be 21 or older to serve distilled spirits
- Must apply for and maintain a Gaming License from the Tribal Gaming Agency
- Native American hiring preference applies
Job Duties
- Ensure all liquor laws are adhered to and enforced by staff at all times
- Perform all administrative duties and manage day-to-day operations in the absence of the Beverage Manager
- Deliver exceptional guest service using proper greeting and departure phrases and service standards
- Collaborate with beverage management to schedule staff for maximum productivity
- Develop weekly and monthly forecasts of revenues and costs with beverage management
- Maintain monthly inventory and control of operational equipment
- Conduct daily walk-throughs of beverage service areas to identify and address deficiencies
- Coordinate with other departments to ensure compliance with liquor service policies
- Monitor beverage activities throughout the casino for regulatory adherence
- Supervise staff and assist with disciplinary and human resource-related actions
- Assist with selection, development, training, and coaching of beverage staff
- Ensure compliance with grooming and uniform standards
- Maintain a safe working environment for all team members
- Perform any other job-related duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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