Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $21.19 - $26.49
Work Schedule
Day Shifts
Weekend Shifts
Split Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Training and Development
Employee assistance program
Uniform allowance
Job Description
Pueblo of Sandia is a vibrant community organization dedicated to cultural preservation, economic development, and providing various services for both its members and visitors. Known for integrating traditional values with modern hospitality standards, it offers a unique environment that nurtures growth, excellence, and collaboration. The Pueblo operates several hospitality venues including multiple bars and lounges such as Thur P'a Lounge, Governor's Room, Ba Shie, and a scenic pool area, catering to diverse guests with an emphasis on high-quality service and memorable experiences. The organization prides itself on fostering a respectful and inclusive workplace culture, rooted in integrity, fairness, and recognition... Show More
Job Requirements
- Must have a high school diploma, GED certification or equivalent
- Must have at least two years supervisory experience in a bar/lounge with a full liquor license
- Must be at least 21 years of age
- Must obtain and maintain a New Mexico Alcohol Server's License prior to hire date
- Must be able to successfully pass a stringent background investigation
- Will require pre-employment and random drug screening
- Must comply with Indian Health Services standards and regulations
- Must demonstrate punctual and regular attendance in accordance with attendance policy
Job Qualifications
- Knowledge of beverages, including cocktails, wines, spirits, and non-alcoholic drinks, as well as trends and industry best practices
- Ability to motivate, coach, and develop a team to achieve organizational goals
- Excellent customer skills with a focus on creating positive guest experiences and resolving issues effectively
- Proficiency in managing beverage operations including inventory control, staffing, scheduling, and software and technology tools
- Basic profit and loss knowledge, understanding of purchasing, beverage, and food handling knowledge
- Knowledge of local and state liquor laws
- Knowledge of safety and sanitation standards
- Able to assist in interviewing, hiring, orientation and training of associates
- Ability to foster a collaborative work environment, encouraging teamwork and cooperation among staff members
- Ability to supervise associates
- Effectively and professionally handle guest conflict situations
- Detail oriented with strong customer service focus
- Ability to maintain confidential information
- Strong interpersonal skills and ability to adapt approaches to suit different people and situations
- Experience with Point-Of-Sale programs
- Maintains the highest standard of personal hygiene
- Ability to create an environment of teamwork by communicating common goals and showing appreciation for team members contributions and ongoing support
Job Duties
- Manages the overall operation of the beverage outlets, ensuring smooth functioning and alignment with the high standards
- Interviews, hires, and trains employees
- planning, assigning, and directing work assignments, addressing complaints and resolving problems
- Prepares schedules for bar/lounge employees
- Completes the required daily financial tools and reports including but not limited to
- reconciliation end of staff shift paperwork, nightly log recap, end of shift walkthrough form, etc.
- Leads and inspires a team of beverage staff, fostering a culture of excellence and teamwork
- Manages beverage inventory levels, including ordering, receiving, and stock rotation, to ensure product availability while minimizing waste and spoilage
- Manages relationships with suppliers and ensures quality and cost effectiveness
- Solicits guests’ feedback by direct interaction, comment cards, and follows up as necessary in a timely manner
- Maintains a neat, clean, organized, safe and comfortable environment for employees and guests by ensuring employees are compliant with Indian Health Services standards and regulations
- Ensures that all service equipment is handled safely and with reasonable care, reporting mechanical problems to the proper department for repair
- Coaches, reinforces, and leads employees by creating a positive and supportive environment
- enforcing all regulatory, internal controls, policies and procedures, abiding and enforcing all appearance and uniform guidelines
- Appraises performance and makes corrective action plans of assigned staff with assistance from departmental management
- Submits requisitions and oversees transfers of all product to other designated locations
- Communicates daily to staff about responsible alcohol service and holds staff accountable
- Responds and takes charge in cutting off patrons who have been refused alcohol service
- Ensures incident documentation is completed on a daily basis
- Ensures that all beverage products served meets the established standardized recipes and ensures temperature logs are completed every shift by the staff on duty
- Ensures that IG cash registers are maintained and closed out at the designated shift times
- Completion of computer-based learning as needed
- Maintains open and effective communication with department management to include timely response via emails
- Nurtures an exceptional team environment, developing a positive work culture and creating a well-informed, collaborative, and enthusiastic team
- Punctual and regular attendance is an essential responsibility for all team members and are expected to report to work based upon the assigned schedule each day in accordance with the Attendance Policy for Pueblo of Sandia
Restaurant, hotel, and hospitality jobs on OysterLink.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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