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Job Overview
Employment Type
Full-time
Work Schedule
Day Shifts
Fixed Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) retirement plan
Employee Discounts
Professional development opportunities
competitive salary
Job Description
Graton Resort & Casino is a premier entertainment destination located in Northern California, renowned for its vibrant gaming, dining, and hospitality experiences. As a prominent player in the hospitality and tourism industry, the resort is committed to offering exceptional guest services and creating a welcoming environment for both visitors and team members. The casino seamlessly blends contemporary amenities with a warm and inviting atmosphere, making it a sought-after location for leisure, events, and social gatherings. With a focus on innovation and customer satisfaction, Graton Resort & Casino continually strives to enhance the guest experience through quality service and entertainment. The... Show More
Job Requirements
- High school diploma or equivalent
- Proven experience in beverage or hospitality supervision
- Knowledge of responsible alcohol service laws
- Strong interpersonal and communication skills
- Ability to manage multiple priorities and work in a fast-paced environment
- Flexibility to work varied shifts including nights and weekends
- Physical ability to stand and walk for extended periods
Job Qualifications
- Experience in hospitality management or similar role
- Strong leadership and team management skills
- Knowledge of alcohol service laws and safety protocols
- Excellent communication and interpersonal skills
- Ability to train and mentor team members
- Problem-solving and decision-making capabilities
- Familiarity with beverage operations and equipment maintenance
Job Duties
- Redefine hospitality by supporting and promoting resort values
- Monitor and coordinate beverage department team activities
- Respond to and follow up on guest requests and concerns timely
- Understand and implement management policies and suggest improvements
- Promote responsible alcohol service following legal and training guidelines
- Supervise, plan, and schedule beverage shift operations
- Circulate through bar areas ensuring excellent guest service and adherence to protocols
- Ensure beverage equipment operates effectively, liaising with IT, engineering, and vendors
- Practice safety rules and comply with health standards
- Conduct regular communication with team and other departments
- Interview, hire, and train beverage team members
- Maintain quality control of product and service presentation
- Evaluate and manage job performance of beverage team members
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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