Beverage Server Swing Shift (Horseshoe Bossier) Part-Time
Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Paid Time Off
Health Insurance
Dental Insurance
Employee Discounts
401(k) Plan
Training and development programs
Flexible work schedules
Job Description
Caesars Entertainment is a globally recognized leader in the casino and hospitality industry, renowned for delivering unparalleled gaming and entertainment experiences. As a premier casino and resort operator, Caesars is committed to providing exceptional service, luxurious amenities, and memorable guest experiences across its many properties. With a rich history rooted in innovation and guest satisfaction, Caesars continues to set the standard in hospitality and gaming by combining vibrant gaming floors, world-class dining, and thrilling entertainment venues.
The Beverage Server role at Caesars is integral in creating a warm, welcoming, and energetic atmosphere for guests. This position involves providing fast, ... Show More
The Beverage Server role at Caesars is integral in creating a warm, welcoming, and energetic atmosphere for guests. This position involves providing fast, ... Show More
Job Requirements
- Must be at least 21 years of age
- High school diploma or GED required
- Skilled in basic math in order to count money and present change correctly
- Knowledge of guest charge procedures
- Must possess excellent customer service and communication skills
- Able to work at a fast pace in mentally and physically stressful situations
- Knowledgeable of or able to learn tray service, cocktail ingredients
- Available to work required schedule which may include nights, weekends, holidays and overtime
- Must be able to read, write, speak and understand English
Job Qualifications
- High school diploma or GED
- Skilled in basic math to count money and present change correctly
- Knowledge of guest charge procedures
- Excellent customer service and communication skills
- Knowledgeable of tray service and cocktail ingredients or able to learn
- Ability to work effectively in fast-paced, stressful situations
- Ability to read, write, speak and understand English
- Ability to promote events and guest programs
- Strong interpersonal skills to work well with team members and guests
Job Duties
- Ensures player satisfaction at all times
- Provides personalized service and uses guest name
- Resolves service problems according to Service Recovery guidelines
- Serves as ambassador of goodwill while working and at customer and public relations functions
- Actively promotes casino events and programs
- Works closely with Total Rewards to promote new card sign ups and relay benefits
- Provides fast, friendly, professional beverage service to casino guests
- Supplements tray with extra product to provide immediate or interim guest satisfaction
- Monitors guest consumption of alcohol and intervene as needed according to Responsible Alcohol Management training and property guidelines
- Promotes guests' sense of luck on gaming floor by sincerely wishing customers luck and minimizing wait time
- Takes drink orders, communicates with bartender utilizing the proper calling order, assists in the preparation of drinks and presents drinks to guests
- Handles money according to departmental procedure
- Maintains a general knowledge of alcohol by brand and cocktails by ingredients
- Ability to work well with others, including but not limited to, beverage servers, bartenders, bar backs, beverage supervisors, and beverage managers
- Maintains a clean and stocked workstation
- Clears empty glasses from work station/area
- Services guests according to the company standard sequence of service
OysterLink connects hospitality businesses with candidates.
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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