Beverage Server Grave Shift (Horseshoe Bossier) Part-Time
Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
401(k) Plan
Training and Development
Career advancement opportunities
Job Description
Caesars Entertainment is a globally recognized leader in the gaming and hospitality industry, renowned for its commitment to delivering exceptional guest experiences and world-class entertainment. As an iconic casino and resort operator, Caesars offers a dynamic and vibrant atmosphere where entertainment, luxury, and customer service converge to create memorable moments for guests from around the world. With a portfolio that includes some of the most famous hotels, casinos, and resorts, Caesars is synonymous with luxury, excitement, and outstanding hospitality. The company’s dedication to innovation and its emphasis on a welcoming environment make it an employer of choice within the hospitality... Show More
Job Requirements
- must be at least 21 years of age
- high school diploma or GED required
- skilled in basic math in order to count money and present change correctly
- knowledge of guest charge procedures
- must possess excellent customer service and communication skills
- able to work at a fast pace in mentally and physically stressful situations
- knowledgeable of or able to learn tray service, cocktail ingredients
- available to work required schedule which may include nights, weekends, holidays and overtime
- must be able to read, write, speak and understand English
Job Qualifications
- high school diploma or GED
- excellent customer service and communication skills
- skilled in basic math to count money and present change correctly
- knowledgeable of or able to learn tray service and cocktail ingredients
- able to work at a fast pace in mentally and physically stressful situations
- able to work nights, weekends, holidays and overtime
- must be able to read, write, speak and understand English
Job Duties
- provides fast, friendly and courteous service to customers while taking orders and serving beverages
- picks up empty glasses and returns them to the proper assigned area
- assists in the preparation of drink orders as required
- ensures player satisfaction at all times
- provides personalized service and uses guest name
- resolves service problems according to service recovery guidelines
- serves as ambassador of goodwill and may appear in publicity photos
- actively promotes casino events and programs
- works closely with Total Rewards to promote new card sign ups and relay benefits
- supplements tray with extra product to provide immediate or interim guest satisfaction
- monitors guest consumption of alcohol and intervenes as needed according to responsible alcohol management training and property guidelines
- promotes guests’ sense of luck on gaming floor by sincerely wishing customers luck and minimizing wait time
- takes drink orders, communicates with bartender utilizing the proper calling order
- handles money according to departmental procedure
- maintains a general knowledge of alcohol by brand and cocktails by ingredients
- works well with beverage servers, bartenders, bar backs, beverage supervisors, and beverage managers
- maintains a clean and stocked workstation
- clears empty glasses from work station area
- services guests according to the company standard sequence of service
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
You may be also interested in: