Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $11.00 - $17.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Flexible Schedule
team environment
Job Description
The hiring establishment is a casino known for its dynamic and vibrant environment, offering a multitude of gaming and entertainment options to guests. This casino prides itself on providing exceptional customer service, ensuring patrons enjoy a memorable and seamless experience. The venue combines an exciting gaming atmosphere with high standards of hospitality, including comprehensive food and beverage services tailored to meet the diverse needs and preferences of its clientele. As a prominent destination for leisure and entertainment, the casino fosters a culture of professionalism, attentiveness, and guest satisfaction across all departments, especially within its food and beverage division.
Show More
Show More
Job Requirements
- High school diploma or equivalent
- six months of cash handling experience required
- food and beverage experience preferred
- must be able to successfully pass a pre-employment drug/alcohol screen
- must be able to pass a background investigation
- must obtain and maintain gaming license
- ability to work nights, weekends and holidays
- ability to stand and walk for long periods
- ability to lift and/or move up to 50 pounds
- ability to work in varying environmental conditions including exposure to smoke, noise and weather extremes
Job Qualifications
- High school diploma or equivalent
- six months of cash handling experience
- food and beverage experience preferred
- knowledge of customer service
- skill in providing excellent customer service
- ability to learn all beverages including non-alcoholic and alcoholic
- ability to learn food service principles
- ability to create a friendly atmosphere and demonstrate excellent customer service
- ability to communicate effectively both verbally and in writing
- ability to interact and maintain good working relationships with individuals of varying social and cultural backgrounds
- ability to establish and maintain professional relationships with co-workers at all levels
- ability to work independently and meet strict time lines
- ability to interpret a variety of instructions furnished in written and oral form
Job Duties
- Greets and takes beverage and food orders from casino patrons
- serves the beverages and food in an accurate, prompt and professional manner
- remains attentive to the patrons throughout the gaming experience, adhering to or exceeding guest service standards
- memorizes beverage menus in order to answer questions and make recommendation to customers
- maintains cleanliness standards by removing empty cups, removing napkins, and cleaning ashtrays in service area
- attends and participates in departmental meetings to gain knowledge of products, service and facility promotions and events
- responds to customer inquiries and comments by providing timely and knowledgeable information in order to provide quality customer service
- reports any maintenance or housekeeping discrepancies to management in a prompt manner
- exhibits a professional appearance and maintains a friendly, cheerful and courteous demeanor at all times
- follows guidelines regarding safety and customer service according to established policies and procedures
- attends and participates in regularly scheduled staff meetings
- contributes to a team effort and accomplishes related results as required
- has knowledge of the property and food served in the various food venues, beverage service, and Casino related information
- responsible for setting up and maintaining food server stations, beverage server stations and preparing/delivering food, and drinks to the guests
- prepare and display all food and merchandise in accordance ServSafe and other regulatory standards
- responsible for preparing all food and or beverage items in accordance with prep sheets and standard recipes
- prepare food based on business volumes and as directed and indicated by Supervisors using par levels
- be knowledgeable for full utilization of Point of Sale (POS) system
- able to assist with processing check settlement between guest and designated cashier
- ensure all display cases, refrigerators, guest-seating areas and the Casino floor are clean and maintained during shift
- clean and dust shelves, between slot machines, counter tops and any other food and beverage related areas as assigned
- maintain an organized work area for convenient guest interaction and safety
- properly package and label any food purchases for our guests as needed
- assist Bussers and Food and Beverage Porters as needed/assigned to maximize guest service
- performs other duties as required
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
Loading...
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in:
Jobs By Filter