Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Employee assistance program
Job Description
This position is within a vibrant casino environment dedicated to delivering premier gaming and hospitality experiences. The casino prides itself on creating an inviting atmosphere where guests can enjoy not only gaming but also high-quality dining and beverage services. The establishment is known for its commitment to exceptional customer service, maintaining a warm and friendly ambiance, and providing a variety of entertainment options that cater to diverse clientele. Working here means being part of a dynamic team focused on customer satisfaction and operational excellence in a fast-paced setting.
The role is that of a Beverage Server, a key ... Show More
The role is that of a Beverage Server, a key ... Show More
Job Requirements
- Must be 21 years of age
- Read, write legibly, understand and speak English
- Excellent customer service/communication skills
- Count money and change correctly
- Know or able to learn cocktail ingredients and garnishes
- Available to work required schedule including nights, weekends, holidays and overtime as needed
- Must meet professional appearance standards as prescribed by company policy
- Must be able to initiate and engage in conversation
Job Qualifications
- Must be 21 years of age
- Read, write legibly, understand and speak English
- Excellent customer service/communication skills
- Count money and change correctly
- Know or able to learn cocktail ingredients and garnishes
- Available to work required schedule including nights, weekends, holidays and overtime as needed
- Must meet professional appearance standards as prescribed by company policy
- Must be able to initiate and engage in conversation
Job Duties
- Provides friendly, professional beverage service to casino guests
- Takes drink orders, communicates with bartender, assists in the preparation of drinks and presents drinks to guests
- Maintains clean and stocked workstation/lounge area
- Handles money according to procedure
- Monitors guest consumption of alcohol and intervenes as needed according to guidelines
- Provides customers with property information on current events, promotions, and attractions
- Works well with others, especially beverage servers, bartenders, bar backs, beverage manager
- Provides personalized service and uses guest name
- Resolves service problems according to guidelines
- Offer specialty cocktails from the menu to customers
- Responds to and consistently meets the needs of internal clients
- Supports and cultivates new ideas and methods to deliver business solutions
- Identifies ways to increase efficiencies or improve product or service
- Delivers assignments/projects on time and completes all aspects before delivering to internal clients
- Clearly communicates programs/services to necessary people, seeks their support and keeps them informed of changes that may impact the business
- Keeps track of existing products/services and/or progress on new initiatives
- Complies with and upholds company expectations including code of commitment, policies, procedures, industry regulations, department goals and business strategy
- Politely gives consistent, timely and accurate information and finds answer when unsure
- Uses SPOTLIGHT behaviors when encountering guests
OysterLink is a restaurant, hospitality, and hotel job platform.
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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