Caesars Entertainment logo

Caesars Entertainment

Beverage Server Day Shift (Horseshoe Bossier) Part Time

Job Overview

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Employment Type

Temporary
Full-time
Part-time
Hourly
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
401(k) Plan
Career development programs
employee wellness initiatives

Job Description

Caesars Entertainment is a globally recognized leader in the gaming and hospitality industry, renowned for delivering exceptional guest experiences across its expansive portfolio of resorts, casinos, and entertainment venues. Known for its iconic properties and commitment to excellence, Caesars provides a dynamic work environment that fosters growth, innovation, and guest satisfaction. As a cornerstone of the hospitality sector, Caesars continually strives to create memorable moments for its guests through superior service and unique experiences.

This role as a Beverage Server at Caesars offers an exciting opportunity to be part of a vibrant and fast-paced gaming environment where customer service an... Show More

Job Requirements

  • Must be at least 21 years of age
  • high school diploma or GED required
  • skilled in basic math in order to count money and present change correctly
  • knowledge of guest charge procedures
  • must possess excellent customer service and communication skills
  • able to work at a fast pace in mentally and physically stressful situations
  • knowledgeable of or able to learn tray service, cocktail ingredients
  • available to work required schedule which may include nights, weekends, holidays and overtime
  • must be able to read, write, speak and understand English

Job Qualifications

  • High school diploma or GED
  • skilled in basic math to count money and present change correctly
  • knowledge of guest charge procedures
  • excellent customer service and communication skills
  • able to work at a fast pace in mentally and physically stressful situations
  • knowledgeable of or able to learn tray service and cocktail ingredients
  • able to read, write, speak and understand English

Job Duties

  • Creates a warm and friendly atmosphere for guests by providing fast, friendly and courteous service to customers while taking orders and serving beverages
  • picks up empty glasses and returns them to the proper assigned area
  • assists in the preparation of drink orders as required
  • ensures player satisfaction at all times
  • provides personalized service and uses guest name
  • resolves service problems according to Service Recovery guidelines
  • serves as ambassador of goodwill while working and at customer and public relations functions
  • actively promotes casino events and programs
  • works closely with Total Rewards to promote new card sign ups and relay benefits
  • provides fast, friendly, professional beverage service to casino guests
  • supplements tray with extra product to provide immediate or interim guest satisfaction
  • monitors guest consumption of alcohol and intervenes as needed according to Responsible Alcohol Management training and property guidelines
  • promotes guests’ sense of luck on gaming floor by sincerely wishing customers luck and minimizing wait time
  • takes drink orders, communicates with bartender utilizing the proper calling order, assists in the preparation of drinks and presents drinks to guests
  • handles money according to departmental procedure
  • maintains a general knowledge of alcohol by brand and cocktails by ingredients
  • works well with others including beverage servers, bartenders, bar backs, beverage supervisors, and beverage managers
  • maintains a clean and stocked workstation
  • clears empty glasses from workstation or area
  • services guests according to the company standard sequence of service

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Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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