Job Overview
Employment Type
Temporary
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $10.00 - $16.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
flexible scheduling
Job Description
Bally's Corporation (NYSE: BALY) is a leading global casino-entertainment company with an expansive and rapidly growing omni-channel presence. Operating 19 casinos across 11 states in the U.S., Bally's also owns and manages a golf course in New York and a horse racetrack in Colorado, extending its presence well beyond traditional casino gaming. With licenses for Online Sports Betting (OSB) in 13 North American jurisdictions, Bally's has innovatively embraced digital gaming, providing an immersive and convenient experience for its customers. The acquisition of Aspers Casino in Newcastle, United Kingdom signifies their strategic international expansion, broadening the company's footprint and opening up... Show More
Job Requirements
- High school diploma or general education degree (GED)
- Must be 21 years of age
- Previous experience as a waitress, preferable in a similar environment
- Must be able to communicate clearly and effectively
- Possess excellent guest service skills
- Must be able to read, write legibly, understand and speak English
- Able to work required schedule including nights, weekends, holidays, and overtime
- Able to work flexible hours and days
- Able to work banquets and special events
- Know or able to learn tray service and cocktail ingredients
- Must meet professional appearance standards
- Able to stand and walk for up to four hours wearing one-inch heels
- Able to work in a fast paced and often crowded environment
- Must have basic mathematical skills
- Must be able to add, subtract, multiply and divide
- Ability to interpret a variety of instructions
- Must project a professional and positive image
- High energy level
- Excellent interpersonal skills
- Ability to deal with people with sensitivity, tact and professionalism
Job Qualifications
- High school diploma or general education degree (GED)
- Must be 21 years of age
- Previous experience as a waitress, preferable in a similar environment
- Must be able to communicate clearly and effectively with all Hard Rockers and guests
- Possess excellent guest service skills
- Must be able to read, write legibly, understand and speak English
- Able to work required schedule including nights, weekends, holidays, and overtime
- Able to work flexible hours and days
- Able to work banquets and special events
- Know or able to learn tray service and cocktail ingredients
- Must meet professional appearance standards
- Able to stand and walk for up to four hours wearing one-inch heels
- Able to work in a fast paced and often crowded environment
- Must have basic mathematical skills
- Must be able to add, subtract, multiply and divide
- Ability to interpret a variety of instructions
- Must project a professional and positive image
- High energy level
- Excellent interpersonal skills
- Ability to deal with people with sensitivity, tact and professionalism
Job Duties
- Observes guests to respond to their needs
- Follows alcohol awareness procedures regarding companys responsible beverage service, monitors guest consumption and intervenes as needed
- Takes beverage orders and communicates them to bartender
- Assists in preparation of drinks and presents drinks to guests
- Serves both alcoholic and non-alcoholic beverages to casino guests
- Requests ID from customers when legal age is questionable
- Removes empty or dirty glasses and bottles and returns them to bar or kitchen
- Keeps service area stocked and cleaned
- Provides fast, exceptional service and receives satisfaction comments
- Handles money according to procedure and secures all monies at end of shift
- Maintains quick prompt service while maintaining a smile
- Maintains round times of 20 minutes or less on Casino Floor for drink service
- Carries full trays of no more than 20 drinks
- Adheres to department and property policies and procedures
- Maintains knowledge of property information including memorabilia
- Serves as ambassador of goodwill during work and guest relations functions
- Works well with beverage servers, bartenders, barbacks, beverage and slots supervisor
- Resolves service problems according to guidelines
- Provides personalized service using guest names
- Speaks positively with guests and co-workers
- Promotes casino events and programs
- Accepts consequences of non adherence to departmental standards
- Upholds the mission statement We create authentic experiences that rock
- Represents Hard Rock Biloxi positively with guests, co-workers, managers and vendors
- Lives by Hard Rock values
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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