Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $10.00 - $16.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
401(k) Plan
Flexible Schedule
Training and Development
Job Description
Bally's Corporation (NYSE: BALY) is a leading global casino-entertainment company with a rapidly expanding omni-channel presence. Established as a major player in the gaming and entertainment industry, Bally's currently owns and operates 19 casinos across 11 states in the United States. In addition to its casino operations, the company also manages a golf course in New York and a horse racetrack in Colorado, further diversifying its entertainment offerings. Bally's has established a strong presence in North America with Online Sports Betting (OSB) licenses in 13 jurisdictions, enabling it to cater to a digital audience with innovative gaming experiences. The acquisition... Show More
Job Requirements
- High school diploma or general education degree (GED)
- must be 21 years of age
- previous waitress experience preferred
- excellent communication skills
- ability to work flexible hours including nights, weekends, holidays, and overtime
- physical ability to stand and walk for extended periods
- ability to learn tray service and cocktail ingredients
- basic mathematical skills
- ability to maintain professional appearance
- ability to work in a fast paced and crowded environment
- ability to interpret instructions and handle money securely
Job Qualifications
- High school diploma or general education degree (GED)
- must be 21 years of age
- previous experience as a waitress, preferable in a similar environment
- must be able to communicate clearly and effectively with all Bally's employees and guests
- possess excellent guest service skills
- must be able to read, write legibly, understand and speak English
- able to work required schedule, including nights, weekends, holidays, and overtime as needed
- able to work flexible hours and days
- able to work banquets and special events
- know or able to learn tray service and cocktail ingredients
- must meet professional appearance standards
- able to stand and walk for up to four hours
- able to work in a fast paced and often crowded environment
- must have basic mathematical skills
- must be able to add, subtract, multiply and divide
- ability to interpret a variety of instructions
- must project a professional and positive image
- high energy level
- excellent interpersonal skills
- ability to deal with people sensitively, tactfully, and professionally
Job Duties
- Observes guests to respond to their needs
- follows alcohol awareness procedures regarding company's responsible beverage service, monitors guest consumption, and intervenes as needed according to guidelines
- takes beverage orders and communicates them to bartender
- assists in the preparation of drinks and presents drinks to guests
- serves both alcoholic and non-alcoholic beverages to casino guests
- requests ID from customers when legal age is questionable
- removes empty or dirty glasses and bottles and returns them to bar or kitchen
- keeps service area stocked and cleaned
- provides fast, exceptional service and receives satisfaction comments on internal shops
- handles money according to procedure and secures all monies at the end of each shift
- maintains quick and prompt service while maintaining a smile
- maintains round times of 20 minutes or less on Casino Floor for drink service
- carries full trays of no more than 20 drinks on tray
- adheres to department and property policies and procedures
- serves as an ambassador of goodwill while working and at guest and public relation functions
- works well with others, especially beverage servers, bartenders, barbacks, beverage supervisor, and slots supervisor
- resolves service problems according to guidelines
- provides personalized service and uses guest names
- speaks positively when talking with guests and co-workers
- promotes casino events and programs
- accepts consequences of not adhering to departmental standards, which may include discipline up to and including termination
- upholds the Mission Statement - We create authentic experiences that rock
- represents Bally's in the most positive manner with guests, co-workers, managers, and vendors
- lives by the company values
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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