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Rivers Casino

Beverage Server

Job Overview

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Employment Type

Part-time
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Work Schedule

Rotating Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Flexible Schedule
on-site parking

Job Description

Rivers Casino Portsmouth is a prominent entertainment and hospitality venue located in Portsmouth, Virginia. Known for its vibrant gaming atmosphere and top-notch guest services, the casino offers a dynamic environment where visitors can enjoy a full range of casino games, dining options, and entertainment experiences. As a part of a well-established casino group, Rivers Casino Portsmouth focuses on maintaining high standards for guest satisfaction, safety, and employee engagement. The casino seeks to create a welcoming atmosphere where guests feel valued and receive exceptional service throughout their visit.

The position available is a part-time Beverage Server, working on-site with ... Show More

Job Requirements

  • Must be at least 21 years of age
  • High school diploma or equivalent
  • Ability to lift at least 20 pounds
  • Ability to stand and walk for long periods
  • Ability to bend, stoop, and twist while serving cocktails
  • Excellent customer service and communication skills
  • Ability to work in a smoking environment
  • Money-handling experience
  • Basic math skills
  • Outstanding interpersonal communication skills
  • Ability to work under pressure
  • Neat and well-groomed appearance
  • Attendance and punctuality
  • Knowledge of all job procedures
  • Must attend and pass Care (Controlling Alcohol Risks Effectively)
  • Gaming license/registration as required by jurisdiction

Job Qualifications

  • Must be at least 21 years of age
  • High School Diploma or equivalent
  • Excellent customer service and communication skills
  • Money-handling experience and basic math skills
  • Ability to work in a smoking environment
  • Outstanding interpersonal communication skills
  • Ability to work under pressure
  • Cooperative, helpful, and friendly nature
  • Neat, clean, well-groomed appearance
  • Ability to communicate with team members and guests
  • Ability to be a team player
  • Successful completion of the pre-employment process
  • Knowledge of all job procedures
  • Must attend and pass Care (Controlling Alcohol Risks Effectively)

Job Duties

  • Provide beverage service to all casino customers in an efficient, courteous, and professional manner displaying a high standard of customer service
  • Pick up empty glasses and return them to the proper area
  • Assist in the preparation of drink orders as required (icing glasses, garnishing drinks)
  • Work in assigned area, taking drink orders, presenting drinks to customers, accepting payment, and giving change when necessary
  • Maintain a clean station at all times and perform assigned side work duties such as stocking coffee, glasses, cream, sugar, beverage napkins
  • Clean and replace dirty ashtrays
  • Possess complete knowledge of all procedures related to the job

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location