Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $54,900.00 - $77,300.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k)
Employee Discounts
Career development opportunities
flexible scheduling
Job Description
Live! by Loews - St. Louis, MO is a distinguished hotel property representing a unique collaboration between Loews Hotels & Co, The Cordish Companies, and the St. Louis Cardinals, which is one of the most revered sports franchises in the United States. This esteemed hotel is an integral part of the second phase of the successful Ballpark Village Live! complex, delivering an extraordinary hospitality experience that blends Loews' signature unscripted, locally handcrafted guest services with vibrant local culture and sports enthusiasm. As a premier hotel destination, Live! by Loews offers 216 upscale guestrooms, 17,000 square feet of versatile meeting and... Show More
Job Requirements
- High school diploma or equivalent
- Five to seven years of progressive management experience in upscale hotel beverage operations
- Certification or training in alcohol service such as TIPS or Responsible Vendor
- Strong leadership and organizational skills
- Excellent communication abilities
- Ability to develop and maintain budgets and operational controls
- Ability to work flexible hours including weekends and holidays
- Knowledge of legal requirements related to alcoholic beverage service
- Ability to manage team performance and coach staff
- Experience managing inventories and purchase requisitions
Job Qualifications
- Thorough knowledge of wines and spirits
- Knowledge of proper administration and operation of beverage service outlets and legal aspects related to alcoholic beverage delivery
- TIPS certification or equivalent
- five to seven years progressive management experience in large upscale multi-outlet hotel beverage operations
- Ability to develop and maintain effective operating and control processes to achieve maximum efficiency and guest satisfaction
- Certification in Responsible Vendor training or ability to obtain same
- Effective management, leadership, organizational and communication skills
- Ability to work flexible schedules including weekends and holidays
Job Duties
- Maintains beverage department staffing levels to provide optimal performance
- Develops and approves all beverage department budgets, forecasts and schedules
- Establishes and administers all departmental guidelines, policies and procedures
- Manages smooth, efficient, and cost effective operation of all beverage outlets including labor management, inventory control, and product selection
- Oversees supervisory activities to ensure production and delivery of quality product and service
- Approves all department purchase requisitions to maintain operational costs within budget
- Reviews and maintains daily payroll report and records
- Establishes appropriate par levels for all beverage and supply inventories
- Ensures security, control and proper use of operating supplies and equipment
- Attends hotel meetings to stay informed on activities, promotions and events
- Communicates daily with outlet managers and assistants regarding daily and upcoming events
- Evaluates team member performance, sets goals and training needs
- Coaches, counsels and retrains team members to maintain performance standards
- Interviews, selects, trains, appraises, coaches, counsels and disciplines staff according to company policies
- Implements New Hire Training and ongoing service competency programs
- Conducts departmental meetings to communicate hotel information
- Evaluates guest needs and industry changes to recommend operational improvements
- Performs other duties as assigned
- Promotes and applies teamwork skills at all times
- Notifies appropriate individuals of problems or significant matters promptly
- Is polite, friendly, and helpful to guests, management and colleagues
- Executes emergency procedures as per hotel standards
- Complies with safety regulations and procedures
- Attends hotel meetings and training sessions
- Maintains cleanliness and excellent condition of equipment and work area
- Complies with hotel standards, policies, rules and uniform and grooming standards
- Recycles whenever possible
- Remains current with hotel information and changes
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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