Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $54,000.00 - $75,900.00
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401K with company match
Free room nights
Discounted room rates for friends and family
Free parking
Generous Paid Time Off
Wellbeing initiatives including complimentary Headspace
Retail discounts including Apple, AT&T, Verizon, and more
Job Description
Hotel Saint Augustine is a distinguished boutique hotel located in the vibrant Montrose neighborhood of Houston, Texas. Known for its unique blend of historic charm and contemporary luxury, Hotel Saint Augustine offers guests an intimate, memorable stay with its thoughtfully designed 71 rooms and exceptional personalized service. The hotel is part of the celebrated Bunkhouse Hospitality group, known for its innovative hospitality concepts and commitment to delivering genuinely authentic experiences to guests. Situated in a culturally rich area, the hotel attracts both travelers and locals seeking a sophisticated but welcoming environment. Its proximity to local art, dining, and entertainment options... Show More
Job Requirements
- High school diploma or general education degree (GED)
- two years related experience in hospitality or service industry
- strong communication skills
- ability to resolve conflict
- knowledge of company policies
- ability to train and supervise staff
- capacity to manage inventory and cash handling
- ability to ensure compliance with safety and health regulations
- leadership and team management skills
- proficiency in relevant computer programs
- math skills
- ability to work in a fast-paced environment
- physical ability to lift up to 25 pounds daily
Job Qualifications
- High school diploma or general education degree (GED)
- college degree preferred
- two years related experience in hospitality or service industry
- ability to speak, read, write, and understand the primary language(s) of the workplace
- ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
- ability to write routine reports and correspondence
- ability to speak effectively before groups
- ability to create documents in Excel and Word
- ability to understand computer programs including Property Management System and Point of Sale
- ability to apply math concepts including addition, subtraction, multiplication, division, and algebra using whole numbers, fractions, and decimals
Job Duties
- Ensure all employees adhere to dress code policies for their scheduled shift
- compile and balance cash receipts at the end of the day or shift
- resolve customer complaints regarding food service
- train and supervise workers in food preparation, service, sanitation, and safety procedures
- inspect supplies, equipment, and work areas to ensure efficient service and conformance to standards
- observe and evaluate work procedures to ensure quality standards and service
- schedule staff hours and assign duties, responsibilities and workstations according to work requirements
- ensure guests receive indulgent service by maintaining a properly staffed restaurant
- monitor employee and patron activities to ensure liquor regulations are obeyed
- demonstrate understanding of labor cost control through effective scheduling and management
- establish cost improvement objectives and implement action plans
- follow inventory standards and procedures
- perform personnel actions consulting with HR and other managers
- ensure staff understands their job requirements and training
- maintain awareness of documentation needed and retained in employee files
- analyze operational problems and establish procedures to alleviate them
- monitor compliance with health and fire regulations
- ensure open communication with staff, departments, and management
- maintain cleanliness and safety in the work area
- adhere to all standards of operations, policies, and procedures
- ensure all equipment is maintained in safe working condition
- maintain awareness of safety issues and OSHA requirements
- attend relevant meetings
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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