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Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $9.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
401(k) matching
Annual performance bonus
Paid Time Off
wellness programs
day-one medical coverage
Job Description
PENN Entertainment is a leading provider of integrated entertainment, sports content, and casino gaming experiences across North America. The company operates 43 destinations, including casinos, lounges, nightclubs, and bars, as well as online sports betting and iCasino via theScore Bet Sportsbook and Casino. PENN Entertainment has earned a reputation for innovation in the entertainment industry by blending thrilling gaming experiences with dynamic social spaces. The company takes pride in its diverse workforce, commitment to community values, and dedication to sustainability practices that benefit not just its team members but also its vendors and the planet.
At PENN Entertainment, the cul... Show More
At PENN Entertainment, the cul... Show More
Job Requirements
- Must be 21 years of age
- High school diploma or equivalent
- Previous experience in cocktail serving, bartending or high-volume food and beverage service preferred
- Knowledge of alcoholic beverages and basic cocktail preparation
- Strong customer service and communication skills
- Ability to work in a fast-paced environment
- Ability to obtain and maintain required alcohol service certifications and gaming licenses
- Availability to work nights, weekends, holidays, and special events
- Ability to perform basic mathematical tasks
- Capability to stand for long periods
- Physical ability to push, pull, carry and lift up to 30lbs
Job Qualifications
- Must be 21 years of age
- High school diploma or equivalent
- Previous cocktail server, bartending, or high-volume food and beverage experience preferred
- Knowledge of alcoholic beverages, beer, wine, and basic cocktail preparation
- Strong customer service and communication skills
- Ability to work in a fast-paced, high-volume environment
- Must be able to obtain and maintain all required alcohol service certifications and gaming licenses
- Availability to work nights, weekends, holidays, and special events
- Ability to perform basic mathematical operations
- Ability to stand for prolonged periods of time
- Physical mobility with reasonable accommodations including ability to push, pull, carry, and lift up to 30lbs
Job Duties
- Greet guests promptly and take beverage orders in a friendly and professional manner
- Serve alcoholic and non-alcoholic beverages accurately and efficiently
- Demonstrate knowledge of drink menus, mixology basics, and promotional offerings
- Process guest checks, itemize bills, and handle cash and electronic payments accurately
- Monitor guest consumption and comply with responsible alcohol service standards
- Report visibly intoxicated guests or unusual activity to a supervisor immediately
- Maintain cleanliness of assigned service areas, including clearing used glassware
- Stock and restock beverage service stations with supplies as needed
- Support special events, promotions, and peak business periods
- Work collaboratively with bartenders, supervisors, and other Team Members
- Follow all company policies, safety standards, and regulatory requirements
- Perform additional duties as assigned by management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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