Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $20.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Flexible Schedule
Career Development
Job Description
City Winery is a unique and vibrant establishment that masterfully blends the worlds of wine, food, and live entertainment into one exceptional destination. Founded in 2008 by music industry veteran and visionary Michael Dorf, City Winery has grown to become a nationally recognized brand that offers an unprecedented combination of a fully functioning winery, intimate concert venues, refined culinary experiences, and immersive educational classes focused on food and wine. This innovative concept provides a sophisticated yet welcoming environment where guests can enjoy live performances, fine dining, and expertly curated wine selections all under one roof. Operating in urban centers, City... Show More
Job Requirements
- 3+ years of relevant experience in sommelier or wine steward role
- Strong wine knowledge and genuine passion for wine, beer, and spirits
- Ability to provide outstanding guest experiences and work in a team
- Ability to work flexible hours including evenings and weekends
- Physical ability to stand, walk, bend, lift up to 50 lbs, and maneuver stairs
- Fluency in English
- Strong communication and interpersonal skills
- Ability to work under pressure and maintain composure
- Commitment to company policies, health, and safety regulations
- Polished and neat appearance
- Ability to learn and train staff on beverage knowledge
Job Qualifications
- 3+ years as a sommelier or wine steward in a fast-paced, high-volume service environment
- Extensive knowledge of wine, winemaking, beer, and spirits
- Ability to consistently deliver high-quality guest experiences and exceed guest expectations
- Strong work ethic and team player with exceptional guest service skills
- Ability to execute guest service with a calm and composed demeanor
- Strong attention to detail and organizational skills
- Polished presentation
- Ability to take direction and work independently and in a team
- Effective communication and interpersonal skills
- Aptitude to resolve problems
- Fluency in English including reading, writing, basic business mathematics, and POS operation
- Ability to work a flexible schedule including days, nights, weekends, and holidays
Job Duties
- Maximize beverage sales including wine, beer, and spirits and deliver exceptional guest experiences
- Drive beverage sales by upselling, suggesting, educating, and interacting with guests
- Handle table bottle orders from order taking through delivery, proper opening and service, and checkbacks
- Ensure wine quality before every shift
- Maintain floor presence during service to attend to guest needs and assist in service as necessary
- Attend daily pre-shift meetings to communicate beverage product status and conduct trainings and tastings
- Guide and teach staff about beverage offerings and answer questions to enhance staff education and menu knowledge
- Participate in daily and monthly beverage inventories including counting, stocking, updating 86 board, and maintaining wine tomes
- Follow all health and safety regulations and company policies regarding alcoholic beverages and workplace standards
- Maintain cleanliness and safety of all work areas
- Perform all other reasonably assigned duties
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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