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Aimbridge Hospitality

Best Western Plus Rialto - Front Desk Agent

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $17.00 - $17.50
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Work Schedule

Standard Hours
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Benefits

Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
term life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan

Job Description

Best Western Plus Rialto is a modern hotel located in the heart of a thriving community near the Foothill Grove housing development and the Renaissance Shopping Center. This hotel uniquely blends Art Deco-inspired design elements with contemporary comfort to create a stylish and inviting atmosphere for guests and staff alike. It caters to both business and leisure travelers, offering thoughtfully appointed guest rooms and suites furnished with plush bedding, sleek furniture, and modern amenities. The property is conveniently situated within a short drive of downtown San Bernardino, making it an attractive lodging destination for a wide range of visitors. Employees... Show More

Job Requirements

  • High school diploma or equivalent
  • Prior experience working in a hotel or related field preferred
  • Familiarity with hotel management software and Microsoft Office suite
  • Excellent communication skills
  • Strong problem-solving abilities
  • Ability to multitask and work under pressure
  • Availability to work flexible hours including weekends and holidays

Job Qualifications

  • High school diploma or equivalent
  • Experience in a hotel or related hospitality field preferred
  • Proficiency with hotel management software
  • Familiarity with Microsoft Office suite
  • Strong communication and interpersonal skills
  • Ability to multitask and manage time effectively

Job Duties

  • Greet guests warmly and provide top-tier service to enhance guest satisfaction
  • Manage check-ins and check-outs efficiently using hotel management software
  • Respond promptly and effectively to guest inquiries and special requests
  • Coordinate with housekeeping and maintenance to ensure rooms are guest-ready
  • Handle reservations accurately and update guest information as needed
  • Resolve guest issues quickly to maintain positive experiences
  • Maintain cleanliness and organization of the front desk area

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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