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Aimbridge Hospitality

Best Western Plus Rialto - Front Desk Agent

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $16.75 - $17.50
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Work Schedule

Standard Hours
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Benefits

Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan

Job Description

Our hotel is a welcoming hospitality establishment dedicated to providing exceptional guest experiences in every interaction. As a reputable venue in the Colorado area, we take pride in creating a comfortable and memorable environment for our guests with professional service, attention to detail, and a commitment to excellence. We understand that the front desk is the heart of our operations and plays a pivotal role in shaping the first and lasting impressions of our guests. Our team is composed of dynamic professionals who are passionate about delivering outstanding service and fostering a warm and inviting atmosphere.

We are curren... Show More

Job Requirements

  • high school diploma or equivalent
  • prior experience in hotel or related field preferred
  • knowledge of hotel management software
  • proficiency in Microsoft Office
  • excellent interpersonal and communication skills
  • ability to work in a fast-paced environment
  • strong organizational skills

Job Qualifications

  • high school diploma or equivalent
  • experience in hotel or related field preferred
  • familiarity with hotel management software
  • proficient in Microsoft Office suite
  • strong communication skills
  • excellent problem-solving abilities
  • ability to multitask effectively

Job Duties

  • greet guests warmly and provide exceptional customer service
  • manage check-ins and check-outs efficiently
  • handle guest inquiries and resolve issues promptly
  • coordinate with housekeeping and maintenance for room readiness
  • manage reservations and update guest information accurately
  • process financial transactions related to guest stays
  • maintain an organized and welcoming front desk area

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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