Bessemer - Customer Concierge - Full-time

Job Overview

briefcase

Employment Type

Full-time
clock

Compensation

Type:
Hourly
Rate:
Range $14.50 - $18.75
clock

Work Schedule

Standard Hours
diamond

Benefits

competitive pay
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
401(k) with Company Match
ongoing training
Professional Development
Supportive team environment

Job Description

Long-Lewis of Bessemer is a well-established automotive dealership known for its commitment to customer satisfaction and quality service. Located in Bessemer, Alabama, the dealership has built a strong reputation in the community for providing a wide range of automotive sales and service solutions. As a trusted name in the automotive industry, Long-Lewis of Bessemer prides itself on delivering an exceptional experience to every customer who walks through its doors or connects with the team online or by phone. The company fosters a supportive and team-oriented environment where employees are encouraged to grow professionally and contribute to the dealership's continued success.Show More

Job Requirements

  • High school diploma or GED
  • previous experience in customer service, cashiering, phone support, call center, or administrative roles preferred
  • excellent verbal and written communication skills
  • friendly and professional demeanor
  • proficiency with computers and business software such as Microsoft Office and CRM systems
  • strong organizational and multitasking abilities
  • ability to work in a fast-paced, team-oriented environment
  • prior automotive dealership experience is a plus

Job Qualifications

  • High school diploma or GED required
  • previous experience in customer service, cashiering, phone support, call center, or administrative roles preferred
  • excellent phone and written communication skills
  • friendly, professional demeanor with strong interpersonal skills
  • proficient with computers and common business software (Microsoft Office, CRM systems, etc.)
  • ability to multitask, stay organized, and thrive in a busy, team-oriented environment
  • prior experience in an automotive dealership or similar setting is a plus

Job Duties

  • Professionally greet and assist customers via phone, text, email, and other electronic communications
  • promptly answer incoming calls, gather necessary information, and connect customers with the appropriate team member or department
  • manage online and phone-based customer inquiries related to sales, service, and general dealership information
  • support sales and service teams by scheduling appointments, confirming bookings, and performing timely follow-ups
  • accurately process customer payments, handle cashiering duties, and reconcile transactions as required
  • log, track, and report missed calls, messages, and customer interactions to ensure consistent follow-up
  • maintain accurate and organized electronic records and reports
  • assist with various administrative and communication tasks to support overall dealership operations
  • maintain a professional, customer-focused presence both over the phone and in person

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

OysterLink supports hiring across hospitality industries.

You may be also interested in: