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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $12.25 - $16.00
Benefits
Paid vacation and holidays
401(k)
Vision Insurance
Dental Insurance
Medical insurance
Job Description
Bert Ogden is a well-established company recognized for its commitment to excellent service and a professional work environment. As an equal opportunity employer, Bert Ogden fosters a culture of inclusivity and dedication, providing a stable and positive workplace for its employees. The company operates in a customer-focused industry, where first impressions and communication play a crucial role in customer satisfaction and overall success.
The role of the receptionist at Bert Ogden is a vital position that serves as the first point of contact for customers and visitors. This full-time role requires a professional appearance and an upbeat attitude to... Show More
The role of the receptionist at Bert Ogden is a vital position that serves as the first point of contact for customers and visitors. This full-time role requires a professional appearance and an upbeat attitude to... Show More
Job Requirements
- Excellent verbal and written communication skills
- strong interpersonal skills
- ability to understand and follow written and verbal instructions
- ability to deal effectively with a diversity of individuals at all organizational levels
- commitment to excellence and high standards
- strong organizational skills
- able to manage priorities and workflow
- versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm
- must be able to speak, read, write, and understand the primary language(s) used in the workplace
- bilingual skills a plus
- professional appearance and demeanor are a requirement
Job Qualifications
- Must have a valid Texas driver license
- must be 21 or older
- must pass a drug test
- must pass a background screening
Job Duties
- Answers, screens, and directs calls on multi-line phone system in a courteous and professional manner
- takes messages and/or forwards telephone calls to appropriate employee, voice mail
- clears messages each morning and delivers to appropriate employees
- meets and greets all visitors/customers
- determines their needs and directs them to the appropriate employee/locations
- responds to visitors, clients, and employees in a courteous and professional manner
- opens and routes incoming mail
- prepares and forwards outgoing mail and packages
- composes and types routine correspondence as required
- performs general clerical duties including but not limited to filing, photocopying and mailing as required
- organizes and maintains file system
- files correspondence and other records
- orders and maintains supplies, arranges for equipment maintenance, and keeps reception area organized
- prepares and maintains meeting and conference room reservation and catering schedules
- circulates schedule to appropriate staff
- demonstrates a high level of professionalism in dealing with confidential and sensitive issues
- meet and greet customers with courtesy and efficiency
- maintain a professional appearance
- use of appropriate telephone techniques and phone etiquette
- answer customers' questions over the phone
- refer callers to the right department, if department is not available, a message is to be taken
- when a message is taken from the customers, it should be clear and legible
- file paperwork (receipts / vehicle plates)
- sort and deliver mail to managers within the same building
- operate fax machine / scanners
- performs other related duties as assigned by management
Job Location
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