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Job Overview
Benefits
Paid vacation and holidays
401(k)
Vision Insurance
Dental Insurance
Medical insurance
Job Description
Bert Ogden Genesis Concierge is part of the Bert Ogden Automotive Group, a prominent and well-established dealership network known for its commitment to delivering exceptional automotive sales and services. The company specializes in the sale of Genesis brand vehicles, offering customers a state-of-the-art experience in luxury automobile shopping and service. Bert Ogden is recognized for its focus on customer satisfaction, innovative service approaches, and maintaining a team of professionals dedicated to excellence in every aspect of the automotive experience. Located in Texas, the dealership combines both traditional dealership qualities with modern digital engagement to ensure a seamless buying and servicing... Show More
Job Requirements
- Must be 21 years or older
- Must be able to pass a drug screening test
- Must be able to pass a background check
- Must have a valid Texas Driver License
- Bilingual preferred
Job Qualifications
- Professional and has the ability to make a compelling introduction
- Willing to participate in skills and product training
- Multi-tasker and excellent customer service skills
- Proven track record of meeting and exceeding goals
- Proficient with computers, emails, smart phones and the web
- Bilingual in Spanish
Job Duties
- Contact new and existing customers to discuss current sales promotions
- Create excitement and set appointments for customers to drive our world class automobiles
- Respond to inbound phone calls and internet inquiries to develop customer trust and generate customer visits to our state of the art auto stores
- Follow up with customers to ensure satisfaction and produce referrals
- Perform all other business development selling duties as assigned
- Facilitate sales and service CSI above pinnacle standard
- Maintain phone call fail rate to under 7 percent CTP
- Fleet utilization above 80 percent and manage valet service
- Other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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