Braman Miami logo

Braman Miami

Bentley Service Concierge

Job Overview

briefcase

Employment Type

Full-time
clock

Compensation

Type:
Hourly
Rate:
Range $14.75 - $19.25
clock

Work Schedule

Day Shifts
Weekend Shifts
diamond

Benefits

competitive salary
Medical insurance
Dental Insurance
Vision Insurance
401(k) savings plan
accident insurance
Paid vacation
Paid training
Employee lease programs

Job Description

Bentley Miami is a premier luxury automotive dealership renowned for delivering the highest standard of customer service and sophistication in the automotive industry. As an authorized Bentley dealer, the establishment prides itself on offering an unparalleled experience to clients seeking the craftsmanship, performance, and innovation synonymous with the Bentley brand. Situated in the vibrant Miami area, Bentley Miami blends luxury with top-tier technological advancements to provide customers with an elite automotive journey from showroom to service drive.

The dealership caters to discerning clients who expect not only exceptional vehicles but also a seamless and personalized customer experience. With a d... Show More

Job Requirements

  • High school diploma or equivalent
  • Prior experience in automotive service or luxury customer service
  • Strong knowledge of modern vehicle systems and technologies
  • Excellent communication and interpersonal skills
  • Ability to work flexible hours including weekends as needed
  • Professional appearance and demeanor
  • Valid driver's license with clean driving record

Job Qualifications

  • Prior experience in automotive service product specialist or luxury customer service roles preferred
  • Strong knowledge of vehicle systems infotainment features and modern automotive technologies
  • Excellent communication presentation and interpersonal skills
  • Ability to work in a fast-paced client-focused environment
  • Professional demeanor with exceptional attention to detail
  • Valid driver's license with a clean driving record

Job Duties

  • Warmly greet clients upon arrival and manage the vehicle check-in process
  • Oversee timely and accurate vehicle receiving and delivery ensuring 5-star customer service
  • Conduct walkarounds to identify service needs document vehicle condition and communicate findings
  • Provide clients with clear and engaging demonstrations of Bentley vehicle features technologies and system operations
  • Support the Service Advisors and Technicians by ensuring precise communication of customer concerns
  • Maintain exceptional showroom and service drive presentation standards
  • Ensure a seamless handoff when clients pick up their vehicles including reviewing completed work and answering questions

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.