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White Lodging

Bench Restaurant General Manager

Job Overview

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Benefits

Health Insurance
Dental Insurance
Paid Time Off
401(k) Plan
Employee Discounts
Career development programs
Relocation assistance

Job Description

White Lodging is a leading hospitality management company known for its excellent services in the hotel and restaurant industry, managing an extensive portfolio of properties across the United States. With a commitment to operational excellence, superior guest experiences, and sustainable business practices, White Lodging stands out as a premier organization focusing on high standards in food and beverage quality, customer satisfaction, and team empowerment. The company operates a wide range of properties, providing diverse opportunities for career growth and relocation within its expanding portfolio. This Grandeur and innovation-driven company values leadership development and encourages a progressive work culture, making it... Show More

Job Requirements

  • College degree preferred
  • Experience in a leadership role
  • Exposure to large volume operations
  • Knowledge of health and sanitation practices
  • Accountability for multi-million dollar profit and loss
  • Ability to lift and carry objects weighing 30-40 pounds
  • Ability to push or pull objects weighing 50-100 pounds
  • Ability to sit 30 percent, walk 40 percent, stand 15 percent and bend, kneel, lift or climb 15 percent
  • Ability to work in varying temperatures from hot to cold

Job Qualifications

  • College degree preferred
  • Experience in a leadership role
  • Large volume exposure preferred
  • Knowledge of health and sanitation practices
  • Multi-million dollar P&L responsibility
  • Proficient in Outlook
  • Proficient in Microsoft Excel
  • Proficient in Microsoft Word
  • Proficient in Micros software

Job Duties

  • Lead operational excellence focusing on financial, team member and guest results
  • Develop strategic direction and drive execution of restaurant bar and food operations
  • Ensure highest quality of food and beverage standards for product and service
  • Attend and participate in management, staff and preconvention meetings
  • Influence and impact growth of restaurant revenues
  • Develop and mentor high potential leaders within the department
  • Ensure implementation and maintenance of all brand standards
  • Oversee and assist with White Lodging Way (WLW) processes and training
  • Create a competitive and progressive growth culture with high team member retention
  • Empower employees to provide excellent service for internal and external customers
  • Analyze food and beverage pricing
  • Develop, maintain and hold accountability for departmental control procedures
  • Observe service behaviors and provide feedback including discipline and praise
  • Manage department operations to meet or exceed property financial goals
  • Monitor operations and adjust for operational or structural improvements
  • Interact with customers to obtain feedback on product, service and satisfaction
  • Communicate and assist employees to improve service through coaching
  • Analyze information and evaluate results to solve problems
  • Adhere to company handbook, SOPs and processes fairly and consistently
  • Participate in employee progressive discipline procedures
  • Solicit employee feedback and address concerns
  • Conduct final interviews and sign off on all restaurant hires
  • Support departmental orientation and new hire training programs

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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