Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $16.75
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Life insurance
Paid Time Off
Paid community service days
Job Description
Hotel Valencia Santana Row, located in San Jose, CA, is part of the esteemed Valencia Hotel Group, a collection of hotels designed to cater to today's passionate travelers. Each hotel within the group is crafted with a unique blend of modern design and classic character, reflecting the city's vibrant culture and offering guests a memorable experience. As a recognized pillar of the San Jose community, Hotel Valencia Santana Row prides itself on its commitment to exceptional service, outstanding talent, and fostering a welcoming environment for both guests and employees. It stands out as an award-winning establishment dedicated to maintaining the... Show More
Job Requirements
- High school diploma or equivalent
- Prior experience in hotel operations or customer service preferred
- Excellent communication skills
- Ability to work varied shifts including weekends and holidays
- Physical ability to stand and walk constantly
- Ability to lift and carry guest luggage up to 50 pounds
- Pushing and pulling bell carts weighing up to 100 pounds
- Must have a valid driver's license
- Must have a clean driving record
Job Qualifications
- Hotel operations or customer service experience preferred
- Communicates effectively with others
- Works productively with a team
- Effective multitasking skills
- Composure and patience under pressure
- Skilled in working with multiple computer programs
- Valid driver's license and a clean driving record
Job Duties
- Welcome guests to the hotel and expedite the handling of luggage
- Pick up and deliver dry-cleaning for the guests
- Provide information on local attractions, room features, hotel facilities
- Deliver messages and/or packages to meetings and guest rooms
- Attend required meetings
- Keep work areas clean and organized
- Be extremely courteous to all customers and fellow employees
- Report unsafe conditions to your supervisor immediately
- Maintain hotel equipment in proper working conditions
- Assist valet staff with a clean driving record
- Perform any other duties assigned by your immediate supervisor
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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