Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $20.00
Benefits
Professional development opportunities
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible scheduling
Job Description
Kimpton Hotels & Restaurants is a renowned boutique hotel brand known for its heart-led hospitality approach, creating genuine, heartfelt connections between guests and employees. Founded in 1981 in San Francisco by Bill Kimpton, the company revolutionized the hospitality industry by championing a personalized, warm, and unique guest experience that stands apart from impersonal and generic hotel chains. Kimpton’s commitment to fostering an environment where employees can be authentic, creative, and self-driven is deeply rooted in its culture, making it a celebrated destination for both guests and staff alike. With a focus on diversity and inclusivity, Kimpton embraces individuals of all... Show More
Job Requirements
- High school diploma is preferred
- one year of experience in customer service or similar role
- basic writing skills
- professional communication skills
- clean driving record
- flexible schedule, able to work evenings, weekends, and holidays when needed
Job Qualifications
- High school diploma preferred
- one year of experience in customer service or similar role
- basic writing skills
- professional communication skills
- clean driving record
- flexible schedule
Job Duties
- Greet all guests upon arrival
- assist guests with luggage to their rooms promptly when checking in and upon checking out
- hail taxicabs and answer questions
- provide the guest with general hotel information once in guest room
- assist guests by taking luggage to the curb to meet their transportation
- remove trash, papers, cans, bottles, cups, etc. in lobby area between housekeeping runs
- provide guests with general questions and assistance when Concierge is not available
- be knowledgeable of the community and area in which the hotel is located to provide information on special events, sporting, theater, movies, entertainment, and restaurants to guests
- submit all lost and found articles accompanied by a report
- function as a doorperson as needed
- deliver faxes, messages, packages, flowers, wine, and other items to guests in their rooms
- ensure that the white zone is kept free and clear for guest arrival and in case of an emergency
- notify guests by telephone of delivery of automobiles, packages, or arrival of visitors
- take on responsibilities outside of this job post as needed
Job Location
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