Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $20.00
Benefits
Flexible Schedule
Inclusive and supportive work environment
opportunities for career growth
Employee discounts at hotels and restaurants
Comprehensive training programs
employee wellness initiatives
Engaging and dynamic workplace culture
Job Description
Kimpton Hotels & Restaurants is a renowned boutique hospitality company that traces its roots back to 1981 in San Francisco. Founded by Bill Kimpton, the company was built on a visionary approach to hospitality that defies the impersonal and generic standards common in the industry. Instead, Kimpton places heartfelt human connections at the core of its mission, creating environments where guests and employees alike can experience genuine, meaningful interactions. The company prides itself on its unique blend of entrepreneurial spirit and an unwavering commitment to elevating the guest experience through creativity, self-leadership, and authentic engagement. This approach has positioned Kimpton... Show More
Job Requirements
- High school diploma preferred
- Minimum 1 year of experience in customer service or similar role
- Basic writing skills
- Professional communication skills
- Clean driving record
- Ability to work flexible schedule including evenings, weekends, and holidays
Job Qualifications
- High school diploma preferred
- 1 year of experience in customer service or similar role
- Basic writing skills
- Professional communication skills
- Clean driving record
- Flexible schedule willing to work evenings, weekends, and holidays
Job Duties
- Greet all guests upon arrival
- Assist guests with luggage to their rooms promptly when checking in and upon checking out
- Hail taxicabs and answer questions
- Provide guests with general hotel information once in their room
- Assist guests by taking luggage to the curb to meet their transportation
- Remove trash, papers, cans, bottles, cups, etc. in lobby area between housekeeping runs
- Provide guests with general questions and assistance when Concierge is not available
- Be knowledgeable of the community and area in which the hotel is located to provide information on special events such as sporting, theater, movies, entertainment, and restaurants
- Submit all lost and found articles accompanied by a report
- Function as a doorperson as needed
- Deliver faxes, messages, packages, flowers, wine, and other items to guests in their rooms
- Ensure that the white zone is kept free and clear for guest arrival and in case of an emergency
- Notify guests by telephone of delivery of automobiles, packages, or arrival of visitors
- Take on responsibilities outside of this job post as needed
Job Location
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