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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $13.00 - $16.75
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
Life insurance
Job Description
Montage International is a premier luxury hotel management company known for its dedication to delivering exceptional guest experiences across its portfolio of stunning properties. Renowned for combining sophisticated design, personalized service, and an unwavering commitment to quality, Montage International sets itself apart in the hospitality industry with a culture built around passion and excellence. The company’s ethos encourages employees to live their passion and bring their unique magic to every interaction, creating memorable stays for guests. This approach has established Montage International as a leader in luxury hospitality, attracting professionals who share a devotion to providing unsurpassed service in vibrant,... Show More
Job Requirements
- Must be able to stand for extended periods of time approximately six hours
- Must be able to bend, stoop, squat and stretch to fulfill tasks
- Requires manual dexterity, grasping, writing, standing, sitting, walking, repetitive motions, bending, and climbing
- Must be able to lift 50 lbs on a regular basis
- Must be dependable and flexible to work nights, weekends and holidays
- Must comply with pre-employment substance abuse testing
- Must adhere to company policies and standards
- Must have valid driver’s license for driving hotel vehicles
- Must be able to communicate effectively with guests and team members
Job Qualifications
- College degree preferred
- Minimum of two years' experience in a luxury hotel preferred
- Minimum of two years' experience in customer service
- Excellent telephone etiquette
- Exceptional guest recovery skills
- Enjoy interacting with people in a fast paced environment
- Excellent organizational and time management skills
- Must possess a positive attitude
- Must be willing to participate in a learning environment
- Must integrate company values throughout all interactions
- Must be dependable and available to work within the resort on weekends, nights and/or holidays based on business demands
Job Duties
- Welcoming guests to the hotel
- Directing guests and vehicles on the front drive
- Parking and retrieving guest and hotel vehicles
- Being knowledgeable about hotel rooms, services and features and relaying information to guests
- Assisting with luggage and doing hotel room orientations
- Delivering amenities and other items to guest rooms
- Following hotel guidelines and talking points
- Driving hotel vehicles off property short distances for guest drop-offs and pick-ups or requested item retrievals
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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