Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $20.25
Work Schedule
Weekend Shifts
Benefits
Paid Time Off
Health Insurance
401k Retirement Option
five star hospitality training
Opportunity for advancement
Employee Discount Programs
Free parking
Job Description
Cavallo Point Lodge is a luxury lodge located in the San Francisco Bay area at the foot of the iconic Golden Gate Bridge in Sausalito. The lodge is renowned for its exquisite accommodations and exceptional services, offering guests an unparalleled experience that combines comfort, elegance, and environmental sustainability. As a member of Historic Hotels of America, Cavallo Point Lodge holds a prestigious reputation, having been recognized as one of the "Top 10 New American Landmarks" by Travel+Leisure. Additionally, the lodge has earned LEED Gold Certification for its environmentally sustainable design and construction, underscoring its commitment to ecological responsibility and green... Show More
Job Requirements
- High school diploma or equivalent
- Valid California driver’s license and clean driving record
- Ability to lift and carry 50 lbs
- Valid alcohol server certification within 30 days of hire
- Ability to operate basic office equipment and standard transmission vehicle
- Excellent communication skills
- Availability to work weekends and holidays
- Ability to follow safety and fire regulations
- Professionally maintain grooming and uniform standards
- Compliance with attendance and company policies
- Ability to work as part of a team and embrace company values
Job Qualifications
- High school diploma or equivalent acceptable experience
- Excellent communication skills with a pleasant personality
- Ability to write, read, count, and file alphabetically and numerically with precision
- Ability to operate basic office equipment including computers, fax, copier, and scanner
- Valid California driver’s license with an acceptable driving record
- Valid alcohol server certification within 30 days of hire
- Ability to lift and carry at least 50 lbs
- Ability to see, hear, and speak clearly
- Capable of remembering and frequently using guest names
- Enthusiastic, centered, and organized individual
Job Duties
- Receive guests warmly and politely and use guests' names whenever possible
- Transport guests' luggage to and from rooms and ensure guest safety and proper luggage handling
- Explain all features of guest rooms including TV operation, mini bar location, safe, and drape function
- Point out emergency exits nearest the room
- Conduct self professionally and adhere to established standards, including fire regulations and department procedures
- Check work schedule regularly and notify the supervisor if unable to report on time
- Store and retrieve luggage, boxes, golf clubs for guests
- Complete guests' and visitors' deliveries as assigned
- Deliver messages to guests' rooms or meeting rooms
- Deliver mail, newspaper, and departmental deliveries and maintain records on the Bell Staff log sheet
- Maintain an orderly workplace and ensure equipment cleanliness
- Execute room changes for guests efficiently at management direction
- Perform other associated duties as required
- Remain at assigned post until summoned and return to the desk after completing tasks
- Monitor lobby appearance and report maintenance or housekeeping issues
- Complete gift or amenity deliveries as directed
- Open reception building exterior doors for arriving guests
- Interact warmly with guests using consistent eye contact and a smile
- Follow and deliver 5 Star service standards anticipating guests' needs
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
You may be also interested in: