Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $19.38
Work Schedule
Weekend Shifts
Benefits
Paid Time Off
Health Insurance
401k Retirement Option
five star hospitality training
Opportunity for advancement
Employee Discount Programs
Free parking
Job Description
Cavallo Point Lodge is a distinguished luxury lodge situated in the San Francisco Bay area, right at the foot of the iconic Golden Gate Bridge in Sausalito. Known for its unparalleled blend of scenic beauty, historic charm, and modern comforts, the lodge offers guests a memorable and high-end hospitality experience. Guests enjoy luxury accommodations, fine dining options, a healing arts center and spa, a cooking school, and fully equipped meeting facilities. As a proud member of Historic Hotels of America, Cavallo Point Lodge has garnered significant recognition, including being named one of the "Top 10 New American Landmarks" by Travel+Leisure.... Show More
Job Requirements
- Must be a naturally enthusiastic, centered, and organized person to manage diverse multi-tasking responsibilities
- must possess excellent communication skills with a pleasant personality
- ability to write, read, count, and file alphabetically and numerically with precision
- ability to operate basic office equipment including computer and related programs, fax, copier, and scanner
- capable of remembering guest names and using them frequently
- must be able to see, hear, and speak clearly
- valid CA driver's license and acceptable driving record
- high school diploma or equivalent experience
- must be able to lift and carry at least 50 lbs
- must have valid Alcohol Server Certification within 30 days of hire
Job Qualifications
- High school diploma or equivalent acceptable experience
- valid California driver's license with an acceptable driving record
- valid Alcohol Server Certification within 30 days of hire
- excellent communication skills
- ability to read, write, count, and file alphabetically and numerically
- ability to operate basic office equipment such as computer, fax, copier, and scanner
- ability to see, hear, and speak clearly
- ability to lift 50 pounds
- naturally enthusiastic, centered, and organized
- pleasant personality with ability to make frequent eye contact
Job Duties
- Receive guests warmly and politely using guests' names whenever possible
- transport guests' luggage to and from rooms ensuring safety and proper handling
- explain all guest room features such as TV operation, mini bar location, safe, and drape functions
- point out nearest emergency exits
- conduct self professionally adhering to established standards and house rules
- check work schedule regularly and report to supervisor if unable to work scheduled shifts
- store and retrieve luggage, boxes, golf clubs for guests
- complete guest and visitor deliveries as assigned
- deliver messages to guests' rooms or meeting rooms
- deliver mail, newspaper, and departmental deliveries maintaining a log
- maintain an orderly workplace and ensure all equipment is spotless
- execute room changes efficiently and courteously
- perform other associated duties as required
- remain at assigned post until summoned for tasks and then return
- monitor lobby appearance and report maintenance or housekeeping issues
- complete gift or amenity deliveries as directed
- open exterior doors for arriving guests
- engage guests with sincere and warm interactions including eye contact and smiles
- follow and deliver five-star service standards anticipating guest needs
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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