Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $20.00
Work Schedule
Weekend Shifts
Benefits
Paid Time Off
Health Insurance
401k Retirement Option
five star hospitality training
Opportunity for advancement
Employee Discount Programs
Free parking
Job Description
Cavallo Point Lodge is a distinguished luxury lodge located in the San Francisco Bay area at the foot of the iconic Golden Gate Bridge in Sausalito, California. This esteemed establishment offers guests a unique blend of luxury accommodations combined with exceptional amenities such as fine dining, a healing arts center and spa, a cooking school, and versatile meeting facilities. As a proud member of Historic Hotels of America, Cavallo Point Lodge is celebrated for its historic significance, authentic charm, and commitment to superior guest experiences. The lodge’s recognition as one of the "Top 10 New American Landmarks" by Travel+Leisure, along... Show More
Job Requirements
- Must be able to lift and carry at least 50 lbs
- Valid CA driver’s license and an acceptable driving record
- High school diploma or equivalent acceptable experience
- Must have valid Alcohol Server Certification within 30 days of hire
- Weekend and holiday availability
- Ability to drive a standard transmission vehicle
- Must possess excellent communication skills
- Must be able to see, hear and speak clearly
- Must conduct self in a professional manner
- Reports to all scheduled shifts on time
- Follow all fire and safety procedures
- Maintain uniform cleanliness and proper attire
- Comply with attendance, meal and rest break policies
Job Qualifications
- High school diploma or equivalent acceptable experience
- Valid CA driver’s license and clean driving record
- Ability to lift and carry at least 50 lbs
- Must have valid Alcohol Server Certification within 30 days of hire
- Excellent communication skills
- Pleasant personality with ability to make frequent eye contact
- Ability to write, read, count, and file alphabetically and numerically with precision
- Ability to operate basic office equipment including computer, fax, copier, and scanner
- Energetic and reliable team player with a positive attitude
Job Duties
- Receives guests warmly and politely and uses guests’ name whenever possible
- Transports guests’ luggage to and from rooms and ensures guest safety and proper luggage handling
- Explains all features of the guest room to the guest including TV operation, mini bar location, safe, and drape function
- Points out emergency exit nearest the room
- Conducts self in a professional manner at all times adhering to established standards and safety regulations
- Checks work schedule regularly and notifies supervisor if unable to report to work
- Stores and retrieves luggage, boxes, and golf clubs for guests
- Completes guests’ and visitors’ deliveries and messages as assigned
- Delivers mail, newspaper, and departmental deliveries and maintains activity logs
- Maintains tidy work area and polishes bell carts
- Executes room changes for guests efficiently
- Monitors lobby conditions and reports maintenance or housekeeping issues
- Opens reception exterior doors for arriving guests
- Provides sincere and warm interaction with guests maintaining eye contact and a smile
- Follows and delivers 5 Star service standards, anticipating guest needs
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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