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Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $13.00 - $17.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
Employee assistance program
Job Description
Montage International is a distinguished luxury hotel operator recognized globally for its commitment to exceptional guest experiences and unparalleled service standards. The company specializes in developing, owning, and managing high-end resorts and hotels that embody exquisite design, personalized attention, and sophisticated amenities. Montage International has earned a reputation for creating memorable, immersive hospitality environments that blend local culture with intense customer focus. As a hospitality leader, its properties attract discerning travelers who seek the finest in accommodations, dining, and personalized services. The company culture emphasizes passion, dedication, and excellence, encouraging employees to do what they love and contribute their unique... Show More
Job Requirements
- Must be able to stand for extended periods approximately six hours
- Must be able to bend, stoop, squat and stretch to fulfill tasks
- Requires manual dexterity, grasping, writing, standing, sitting, walking, repetitive motions, bending, and climbing
- Must be able to lift 50 lbs regularly
- Must have dependable attendance
- Must work flexible hours including weekends, nights and holidays
- Must possess a valid driver's license and clean driving record
- Must be willing to undergo pre-employment substance abuse testing
Job Qualifications
- College degree preferred
- Minimum of two years experience in a luxury hotel preferred
- Minimum of two years experience in customer service
- Excellent telephone etiquette
- Exceptional guest recovery skills
- Enjoy interacting with people in a fast paced environment
- Excellent organizational and time management skills
- Must possess a positive attitude
- Must be willing to participate in a learning environment
- Must integrate company values throughout all interactions
- Must be dependable and available to work within the resort on weekends, nights and/or holidays based on business demands
Job Duties
- Welcoming guests to the hotel
- Directing guests and vehicles on the front drive
- Parking and retrieving guest and hotel vehicles
- Being knowledgeable about hotel rooms, services and features and relaying information to guests
- Assisting with luggage and doing hotel room orientations
- Delivering amenities and other items to guest rooms
- Following hotel guidelines and talking points
- Driving hotel vehicles off property short distances for guest drop-offs and pick-ups or as requested for item retrievals
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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