Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $19.38
Work Schedule
Weekend Shifts
Benefits
Paid Time Off
Health Insurance
401k Retirement Option
Hospitality training
Opportunity for advancement
employee discount
Free parking
Job Description
Cavallo Point Lodge is a distinguished luxury lodge situated in the San Francisco Bay area, at the scenic foot of the Golden Gate Bridge in Sausalito. Renowned for its stunning views and exceptional hospitality, the Lodge offers guests a unique blend of comfort, elegance, and environmental consciousness. It features luxury accommodations, fine dining options, a healing arts center and spa, a cooking school, and excellent meeting facilities. As a proud member of Historic Hotels of America, Cavallo Point Lodge has earned accolades such as being named one of the "Top 10 New American Landmarks" by Travel+Leisure and holding LEED Gold... Show More
Job Requirements
- Must be a naturally enthusiastic, centered, and organized person
- Must possess excellent communication skills with a pleasant personality
- Must be able to see, hear and speak clearly
- Must be able to lift and carry at least 50 lbs
- Must have valid California driver’s license and an acceptable driving record
- High school diploma or equivalent acceptable experience
- Valid Alcohol Server Certification within 30 days of hire
Job Qualifications
- High school diploma or equivalent acceptable experience
- Valid California driver's license with an acceptable driving record
- Ability to lift and carry at least 50 pounds
- Effective written and verbal communication skills
- Ability to operate basic office equipment including computer, fax, copier, and scanner
- Pleasant personality with ability to make frequent eye contact
- Ability to write, read, count, and file alphabetically and numerically with precision
- Valid Alcohol Server Certification within 30 days of hire
Job Duties
- Receive guests warmly and politely and use guests' names whenever possible
- Transport guests' luggage to and from rooms ensuring safety and proper handling
- Explain guest room features including TV operation, mini bar, safe, and drape functions
- Point out the nearest emergency exit to guests
- Conduct self professionally adhering to standards, house rules, fire regulations and procedures
- Report to shifts on time and notify supervisor if unable to report
- Store and retrieve luggage, boxes, and golf clubs for guests
- Complete guests' and visitors' deliveries as assigned
- Deliver messages to guests' rooms or meeting rooms
- Deliver mail, newspapers, and departmental deliveries maintaining logs
- Maintain an orderly workplace and ensure equipment cleanliness including bell carts
- Execute room changes efficiently and courteously at management's direction
- Perform other associated duties as required
- Remain at assigned post until summoned
- Monitor lobby appearance and report issues
- Complete gift or amenity deliveries as directed
- Open exterior doors for arriving guests
- Interact sincerely and warmly with guests, maintaining eye contact and a smile
- Follow and deliver 5 Star service standards anticipating guest needs
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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