
Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Exact $15.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Flexible Schedule
Professional development opportunities
Job Description
Rosewood Inn of the Anasazi is a distinguished boutique hotel located in Santa Fe, New Mexico, celebrated for its intimate and world-class retreat atmosphere. The hotel honors the rich cultural tapestry of the region through its dedication to the traditions of the early Native Americans, particularly the Anasazi tribe, and embraces the city's historical significance as an early Spanish settlement and a thriving artist colony. This unique establishment offers guests a deeply authentic experience highlighted by handcrafted textiles, paintings, carvings, and baskets that reflect a vibrant fusion of Native American, Hispanic, and Anglo artistic influences. Positioned just steps away from... Show More
Job Requirements
- High school diploma
- Prior experience in hospitality
- Valid State of New Mexico driver’s license
- Clean driving record
- Ability to communicate effectively in English
- Physical ability to carry heavy luggage and perform physical tasks
- Ability to maintain confidentiality
- Ability to work flexible hours including weekends and holidays
- Reliable and punctual
- Strong interpersonal skills
- Commitment to superior guest service standards
Job Qualifications
- Prior hospitality experience preferably in a similar position
- High school diploma
- Ability to perform job functions with attention to detail, speed and accuracy
- Ability to prioritize, organize and follow-up
- Strong problem-solving skills and good judgment
- Ability to follow directions thoroughly
- Understanding of guest service needs
- Ability to work cohesively as part of a team
- Ability to work with minimal supervision
- Maintain confidentiality of guest information and hotel data
- Thorough knowledge of hotel services and amenities
- Ability to provide clear directions
- Ability to drive all hotel vehicle types
- Fluency in English required, additional languages preferred
- Physical ability to transport up to 60 pounds and perform various physical movements
- Valid New Mexico driver’s license with a clean driving record
Job Duties
- Transport guest luggage to/from guestrooms
- Escort guests to rooms and inform guests of all hotel services and features
- Drive, park and retrieve guest vehicles as they arrive and depart
- Respond promptly to guests’ immediate needs upon arrival and throughout their stay
- Maintain knowledge of departmental policies, service procedures and standards
- Anticipate guests’ needs and maintain positive guest relations
- Resolve guest complaints ensuring guest satisfaction
- Maintain cleanliness, sanitation and organization of assigned work areas
- Assist in locating and managing guest luggage
- Explain room features, safety procedures and hotel amenities
- Deliver items such as messages, mail, packages and flowers to guest rooms
- Communicate parking procedures and assist with vehicle loading/unloading
- Ensure security of vehicles and keys
- Operate the company vehicle to drive guests to local attractions and restaurants
- Perform other duties as required
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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