Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
employee recognition programs
Job Description
Marriott International is a global leader in the hospitality industry, known for its world-class hotels and exceptional guest services. With a strong presence worldwide, Marriott International offers a diverse portfolio of brands designed to cater to various travelers' needs and preferences. Among its esteemed brands, JW Marriott stands out as a luxury collection offering more than 100 stunning hotels in prime city locations and resort destinations globally. JW Marriott is committed to creating an unparalleled work environment that nurtures professional growth, cultural diversity, and genuine camaraderie among its associates. The brand prides itself on its philosophy that happy employees lead... Show More
Job Requirements
- Education at a high school diploma level or equivalent such as General Educational Development (GED)
- No prior related work experience required
- No supervisory experience required
- No licenses or certifications required
Job Qualifications
- High school diploma or GED
- Ability to lift and move luggage and heavy items
- Good communication skills
- Professional appearance and demeanor
- Ability to provide excellent customer service
- Ability to follow safety and operational procedures
- Team player with respectful attitude
- Ability to work standing or walking for prolonged periods
Job Duties
- Greet and escort guests to their rooms
- open doors and assist guests or visitors entering and leaving the property
- inform guests about hotel amenities, services, operating hours, local attractions and activities
- identify and explain room functionalities such as key use, minibar, ice and vending machine locations, room safe, and laundry services
- carry luggage to and from guest rooms or designated bell areas
- assist in storing and retrieving luggage
- help guests and visitors in and out of vehicles including loading and unloading luggage
- provide guests with directions to their destinations
- arrange transportation such as taxis and shuttle services for guests and visitors and record transportation requests in advance as needed
- communicate parking procedures to guests and visitors
- adhere to all company safety policies and procedures
- report maintenance issues, safety hazards, accidents or injuries
- complete safety training and certifications
- maintain a clean and professional uniform and personal appearance
- protect company information and property privacy
- support coworkers with dignity and respect
- assist the team to achieve common goals
- meet quality assurance standards
- move, lift, transport, push, drag and place objects weighing less than 50 pounds without assistance
- assist in moving objects over 75 pounds
- stand, sit or walk for extended periods during shifts
- move at speeds required for job duties including walking and slow running
- read and visually verify information in various formats
- reach above head and below knees, crouch, twist waist, drag and bend as needed
- navigate inclined, uneven, slippery surfaces and use stairs or ramps
- welcome and recognize guests according to company standards
- communicate clearly and professionally with others including phone etiquette
- remain vigilant for potentially undesirable individuals on property
- perform other reasonable job duties as assigned by supervisors
Job Qualifications
Experience
No experience required
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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