Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $13.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
wellness programs
Job Description
Marriott International is a globally recognized leader in the hospitality industry, known for delivering exceptional service and luxurious experiences to guests around the world. As a premier hotel company, Marriott offers a diverse portfolio of brands that cater to various traveler needs, from business to leisure. One of Marriott's distinguished brands, Westin, focuses on wellness and revitalization, encouraging guests to prioritize their health and well-being while traveling. The company prides itself on fostering an inclusive culture that values diverse backgrounds, talents, and experiences of its associates. Marriott maintains a steadfast commitment to equal employment opportunities, ensuring a supportive environment for... Show More
Job Requirements
- High school diploma or GED equivalent preferred
- ability to stand, sit, or walk for extended periods
- ability to move, lift, carry, push, pull objects up to 50 pounds without assistance
- ability to move heavier objects with assistance
- ability to work flexible hours, including nights, weekends, and holidays
- excellent interpersonal and communication skills
- commitment to follow company policies and procedures
- willingness to assist guests with diverse needs
- ability to maintain professional appearance
- ability to move over uneven or slippery surfaces and stairs
Job Qualifications
- High school diploma or GED equivalent preferred
- no prior related work experience required
- no supervisory experience required
- excellent communication skills
- ability to assist guests with diverse needs
- professional appearance and demeanor
- ability to handle physical demands of the job
- commitment to high-quality customer service
- ability to work as part of a team
- basic knowledge of local area and amenities is a plus
Job Duties
- Greet and escort guests to rooms
- open doors and assist guests and visitors entering and leaving property
- inform guests of property amenities, services, and hours of operation, and local areas of interest and activities
- identify and explain room features to guests
- transport guest luggage to and from guest rooms and/or designated bell area
- assist with luggage storage and retrieval
- assist guests and visitors in and out of vehicles, including loading and unloading luggage
- supply guests with directions
- arrange transportation for guests and visitors and record advance transportation requests as needed
- communicate parking procedures to guests and visitors
- follow all company policies and procedures, report accidents, injuries, and unsafe work conditions to manager
- maintain awareness of undesirable persons on premises
- ensure uniform and personal appearance are clean and professional
- maintain confidentiality of proprietary information
- welcome and acknowledge all guests, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation
- speak with others using clear and professional language
- answer telephones using appropriate etiquette
- develop and maintain positive working relationships with others
- comply with quality assurance expectations and standards
- read and visually verify information in various formats
- move at speeds required to respond to work situations
- stand, sit, or walk for extended periods or entire shifts
- move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance and heavier items with assistance
- move over sloping, uneven, or slippery surfaces and stairs
- reach overhead and below knees, bend, twist, pull, and stoop
- perform other reasonable duties as requested by supervisors
Job Qualifications
Experience
No experience required
Job Location
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