Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $12.00 - $16.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Paid holidays
Job Description
Shaner Hotels is a highly respected and award-winning hospitality owner-operator and management company known for its dynamic presence in the hospitality industry. With a portfolio that spans over 65 properties including full-service, select-service, extended-stay, and resort hotels, Shaner Hotels operates more than 7,500 rooms across 14 states in the United States and extends its reach to four countries. The company partners with top hospitality brands as well as independent hotel locations demonstrating a diverse and robust market presence. Their expertise is not only limited to hotel ownership and operations but also extends to hotel development, design, construction, e-commerce, and revenue... Show More
Job Requirements
- High school diploma or equivalent
- Must be 21 years or older
- Valid driver's license in the state of hotel's operations
- Excellent driving record
- Previous guest relations and or training
- Ability to satisfactorily communicate with guests management and co-workers
- Ability to provide legible communication and directions
- Knowledge of local activities and attractions
Job Qualifications
- Valid driver's license in the state of hotel's operations
- Excellent driving record
- Must be 21 years or older
- Ability to provide legible communication and directions
- Previous guest relations and or training
- Ability to satisfactorily communicate with guests management and co-workers to their understanding
- High school graduate or equivalent some college preferred
- Bilingual English/Spanish a plus
- Knowledge of local activities and attractions appropriate for clientele
Job Duties
- Be available to work a flexible schedule including weekends holidays and varied shifts
- Greet arriving guests and visitors bid farewell to departing guests and visitors
- Assist guests and visitors into and out of their vehicles including loading and unloading luggage
- Ensure that all driveways are kept clear and that vehicles are not parked or left standing in illegal spaces
- Monitor all parking areas and levels report any vehicle safety hazards unauthorized personnel or potential security problems to Manager
- Monitor and maintain cleanliness and organization of all work areas rectify any deficiencies
- Identify and explain hotel facilities and features to guests while escorting them to their room
- Place guest luggage inside room
- Relay accurate directions to guests on inquiries of transportation within the local area
- Handle guest complaints by ensuring guest satisfaction
- Deliver items to guest rooms promptly to include messages mail and faxes packages flowers sundry items requested by guest gift items
- Monitor and maintain appearance of lobby areas and luggage holding room
- Ensure confidentiality of hotel guests and security of guest room access
- Other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
You may be also interested in:
Nearby Cities
Jobs By Filter