Hilton Short Hills

Bellperson - Juniper Hotel Cupertino, Curio Collection by Hilton

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Exact $19.98
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Daily Pay
medical insurance coverage
Mental Health Resources
Paid Time Off
Go Hilton travel discount program
Supportive parental leave
Matching 401(k)
Employee Stock Purchase Program
debt-free education
Career growth and development
Team Member Resource Groups
Recognition and rewards programs

Job Description

The Juniper Hotel Cupertino is a distinguished boutique hotel located approximately 11 miles west of downtown San Jose in the vibrant Silicon Valley area. Boasting 224 guest rooms, the property presents a modern and elegant atmosphere tailored to business and leisure travelers alike. The hotel’s prime location offers convenient access to significant Silicon Valley landmarks, including Levi's Stadium and San Jose Airport, making it an attractive destination for visitors attending events or traveling for work. This unique blend of convenience, comfort, and modern style contributes to the Juniper Hotel’s reputation as a premier lodging choice in the region.

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Job Requirements

  • Minimum of six months of customer service experience
  • Ability to effectively communicate in English
  • Ability to work a flexible schedule that includes nights, weekends, and holidays
  • Capability of driving a shuttle van and possess a clean driving record
  • Previous hotel experience is a plus

Job Qualifications

  • Minimum of six months of customer service experience
  • Ability to effectively communicate in English
  • Capability of driving a shuttle van and possess a clean driving record
  • Previous hotel experience is a plus
  • Demonstrate Hilton values including hospitality, integrity, leadership, teamwork, ownership, and a sense of urgency
  • Exhibit quality, productivity, dependability, customer focus, and adaptability

Job Duties

  • Greet and escort arriving and departing guests to and from their accommodations
  • Retrieve and transport guest luggage
  • Inspect guest rooms and acquaint guests with these rooms and their features
  • Respond to guest inquiries and requests in a timely, friendly and efficient manner
  • Organize and store luggage, as needed, according to guidelines
  • Ensure that management/leadership team is kept fully aware of any relevant feedback from guests and/or other departments
  • Ensure messages and faxes are regularly delivered throughout the day
  • Assist with room moves, special luggage deliveries and/or pulls, and attend the main lobby and front door, as needed
  • Drives property-designated vehicles to and from guest destinations such as guest room or local airport, as needed
  • Assist in the maintenance, appearance, and functionality of equipment
  • Provide valet parking services

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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