
Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $19.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Access to your pay when you need it through DailyPay
medical insurance coverage
Mental Health Resources
Paid Time Off
Go Hilton travel discount program
Supportive parental leave
Matching 401(k)
Employee Stock Purchase Program
debt-free education
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
Job Description
The Juniper Hotel Cupertino is a distinguished boutique hotel located approximately 11 miles west of downtown San Jose, California. With 224 beautifully appointed guest rooms, this modern hotel combines the comfort and style of a boutique atmosphere with the convenience of a prime Silicon Valley location. Known for its proximity to major landmarks such as Levi's Stadium and San Jose Airport, the Juniper Hotel offers guests an exceptional blend of accessibility, comfort, and contemporary charm. The hotel is committed to excellence in hospitality and prides itself on delivering a welcoming and memorable experience for every guest. The Juniper Hotel Cupertino... Show More
Job Requirements
- At least six months of customer service experience
- Ability to effectively communicate in English
- Ability to work a flexible schedule that includes nights, weekends, and holidays
- Previous hotel experience is a plus
- Capability of driving a shuttle van, and possess a clean driving record
Job Qualifications
- At least six months of customer service experience
- Ability to effectively communicate in English
- Previous hotel experience is a plus
- Capability of driving a shuttle van and possess a clean driving record
- Ability to work a flexible schedule that includes nights, weekends, and holidays
Job Duties
- Greet and escort arriving and departing guests to and from their accommodations
- Retrieve and transport guest luggage
- Inspect guest rooms and acquaint guests with these rooms and their features
- Respond to guest inquiries and requests in a timely, friendly and efficient manner
- Organize and store luggage, as needed, according to guidelines
- Ensure that management/leadership team is kept fully aware of any relevant feedback from guests and/or other departments
- Ensure messages and faxes are regularly delivered throughout the day
- Assist with room moves, special luggage deliveries and/or pulls, and attend the main lobby and front door, as needed
- Drive property-designated vehicles to and from guest destinations such as guest room or local airport, as needed
- Assist in the maintenance, appearance, and functionality of equipment
- Provide valet parking services
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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