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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $11.50 - $15.50
Work Schedule
Flexible
Weekend Shifts
Benefits
competitive pay
Medical insurance
Dental Insurance
Vision Insurance
Prescription Discounts
401k Retirement Plan
Complimentary hotel room nights
Group Life Insurance
short-term disability
long-term disability
Wireless Discounts
Education Assistance
Learning and development
Job Description
Concord Hospitality is a renowned hotel management company operating over 100 hotels across North America. They boast partnerships with major hospitality brands such as Marriott, Hilton, Hyatt, and Choice. Known for their steady expansion, Concord Hospitality is actively growing through new hotel developments and acquisitions. Their corporate philosophy is rooted in five foundational cornerstones: quality, integrity, community, profitability, and fun. This reputable organization cultivates a positive work environment where employees are respected, valued, and encouraged to advance in their careers. Concord Hospitality offers numerous opportunities for personal development and growth, supported by dedicated learning programs and employee benefits designed to... Show More
Job Requirements
- High school diploma or equivalent
- Ability to lift heavy luggage and stand for long periods
- Availability to work weekends and holidays
- Professional and friendly demeanor
- Strong communication skills
- Customer service experience preferred
- Basic knowledge of local area
Job Qualifications
- High school diploma or equivalent preferred
- Previous hospitality or customer service experience is a plus
- Excellent communication and interpersonal skills
- Ability to lift and carry heavy luggage and stand for extended periods
- Professional appearance and positive attitude
- Familiarity with the local area is helpful
- Flexible availability including weekends and holidays
Job Duties
- Greet guests warmly upon arrival and departure
- Assist with loading/unloading luggage and escort guests to their rooms
- Explain room features, hotel amenities, and services
- Organize and store luggage in designated areas
- Read and match luggage tags, write claim tickets, and ensure proper handling
- Respond promptly to guest requests and resolve issues or escalate as needed
- Provide accurate information about hotel services and local attractions
- Stay informed on current events and entertainment in the area
- Coordinate with valet, front desk, and housekeeping for seamless service
- Perform other job-related duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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