Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $12.00 - $16.00
Work Schedule
Standard Hours
Benefits
Day 1 Benefit Eligibility
competitive base pay
Recognition Programs and Rewards
Discounted hotel rates
401(k) program with company match
Paid Time Off
Paid holidays
paid sick days
Employee Stock Purchase Program
tuition reimbursement programs
Learning and advancement opportunities
Job Description
Hilton Grand Vacations is a premier leader in the vacation ownership industry, known for its unwavering commitment to innovation, quality, and consistent growth. With a rich legacy in the hospitality sector, Hilton Grand Vacations has set the standard for delivering memorable experiences to vacation owners and guests alike. The company prides itself on cultivating a culture that centers around its dedicated Team Members who are the cornerstone of its continued success. Operating with a passion for excellence, Hilton Grand Vacations continuously strives to make a positive impact within the industry and the diverse communities where it operates. This focus has... Show More
Job Requirements
- 6 months customer service experience
- Valid driver's license
- Self-starting personality with an even disposition
- Ability to move, lift, carry, push, pull, and place objects weighing up to 150 pounds
- Ability to stand, sit, or walk for extended periods or entire work shifts
- Ability to withstand outdoor extreme weather conditions
- Ability to move at required speeds to respond to work situations with or without accommodations
Job Qualifications
- 6 months customer service experience
- Valid driver's license
- Self-starting personality with an even disposition
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 150 pounds
- Stand, sit, or walk for extended periods of time or for an entire work shift and withstand outdoor extreme weather conditions
- Move at a speed that is required to respond to work situations (e.g., run, walk, jog)
- 1+ years prior bellperson experience preferred
- Resort, hotel hospitality proven experience preferred
Job Duties
- Supervises property entrance and accepts guest arrivals
- Greets and assists owners and guests transporting and/or securing their luggage appropriately
- Park guests' cars in designated area
- retrieve cars for guests
- Delivers messages and assists with room move requests, groceries, and other inquiries
- Reports any problem or unusual activities to management
- Ensures an organized, safe and clean front entrance and lobby area
- Carries out reasonable requests by management including assisting other departments when needed
- Know and use members names, preferences, and routines and develop a personal connection with each member
- Provides instructions regarding the amenities of the room and property services and activities provided for guests' use
- Delivers messages, express check-out folios, newspapers, and other requested items
- Retrieves, transports, organizes, and stores luggage in designated area
- Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services)
- Driving/parking/retrieving all types of passenger vehicles (including those with automatic or manual transmissions) and records advance transportation requests as needed
- Maintain awareness of undesirable persons on property premises being a safety and security advocate
- Special projects as given by leadership
- responding to all guest requests to ensure client happiness
- Willing to pitch-in and help co-workers with their job duties and be an outstanding teammate
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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