Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Day Shifts
Benefits
Day 1 Benefit Eligibility
competitive base pay
recognition programs
Discounted hotel rates
401(k) program with company match
Paid Time Off
Paid holidays
paid sick days
Employee Stock Purchase Program
tuition reimbursement programs
Learning and advancement opportunities
Job Description
Hilton Grand Vacations is a renowned leader in the vacation ownership industry, recognized for its unwavering commitment to innovation, quality, and sustained growth. The company is widely regarded for creating memorable experiences for its guests and making a positive impact within the hospitality industry and the communities it serves. Established as a premier provider of vacation ownership opportunities, Hilton Grand Vacations operates with a strong foundation built by its dedicated Team Members, who play a critical role in the company’s ongoing success and reputation. The company fosters a work environment that values teamwork, personal development, and guest satisfaction, cultivating an... Show More
Job Requirements
- 6 months customer service experience
- Valid driver's license
- Self-starting personality with an even disposition
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 150 pounds
- Stand, sit, or walk for an extended period of time or for an entire work shift and withstand outdoor extreme weather conditions
- Move at a speed that is required to respond to work situations including run, walk, jog, with or without reasonable accommodations
Job Qualifications
- 6 months customer service experience
- Valid driver's license
- Self-starting personality with an even disposition
- Ability to move, lift, carry, push, pull, and place objects weighing up to 150 pounds
- Ability to stand, sit, or walk for extended periods and withstand outdoor extreme weather conditions
- Ability to respond to work situations quickly including running, walking, or jogging
- 1+ years prior Bellperson experience preferred
- Resort or hotel hospitality proven experience preferred
Job Duties
- Supervises property entrance and accepts guest arrivals
- Greet and assist owners and guests transporting and/or securing their luggage appropriately
- Park guests' cars in designated area
- retrieve cars for guests
- Deliver messages and assist with room move requests, groceries, and other inquiries
- Report any problem or unusual activities to management
- Ensure an organized, safe and clean front entrance and lobby area
- Carry out reasonable requests by management including assisting other departments when needed
- Know and use members names, preferences, and routines and develop a personal connection with each member
- Provide instructions regarding the amenities of the room and property services and activities
- Deliver messages, express check-out folios, newspapers, and other requested items
- Retrieve, transport, organize, and store luggage in designated area
- Identify and explain room features to guests such as use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services
- Drive, park, and retrieve all types of passenger vehicles including those with automatic or manual transmissions
- Maintain awareness of undesirable persons on property premises
- Special projects as given by leadership
- Respond to guest requests to ensure client happiness
- Willing to pitch-in and help co-workers with their job duties and be an outstanding teammate
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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