Job Overview
Employment Type
Full-time
Work Schedule
Night Shifts
Benefits
Day 1 Benefit Eligibility
competitive base pay
Recognition Programs and Rewards
Discounted travel programs
401(k) program with company match
PTO
Paid holidays
paid sick days
Employee Stock Purchase Program
tuition reimbursement programs
numerous learning and advancement opportunities
Job Description
Hilton Grand Vacations is a prominent leader in the vacation ownership industry, known for its steadfast commitment to innovation, quality, and sustainable growth. As a company, Hilton Grand Vacations focuses on creating memorable experiences not only for their guests but also for their Team Members, who are considered the core foundation of their success. The company prides itself on a culture of inclusion and positivity, fostering a workplace where employees can thrive personally and professionally. The organization operates with a community-oriented mindset, making a positive impact both within the vacation industry and the neighborhoods where they operate.
Hilton Grand... Show More
Hilton Grand... Show More
Job Requirements
- 6 months customer service experience
- valid driver's license
- self-starting personality with an even disposition
- move, lift, carry, push, pull, and place objects weighing less than or equal to 150 pounds
- stand, sit, or walk for an extended period of time or for an entire work shift and withstand outdoor extreme weather conditions
- move at a speed that is required to respond to work situations (e.g. run, walk, jog), with or without reasonable accommodations
Job Qualifications
- 6 months customer service experience
- valid driver's license
- self-starting personality with an even disposition
- ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 150 pounds
- able to stand, sit, or walk for an extended period and withstand outdoor extreme weather conditions
- ability to move at speeds required to respond to work situations (e.g., run, walk, jog) with or without reasonable accommodations
- 1+ years prior bellperson experience preferred
- resort, hotel hospitality proven experience preferred
Job Duties
- Supervises property entrance and accepts guest arrivals
- greets and assists owners and guests transporting and securing their luggage appropriately
- park guests' cars in designated area
- retrieve cars for guests
- delivers messages and assists with room move requests, groceries, and other inquiries
- reports any problem or unusual activities to management
- ensures an organized, safe and clean front entrance and lobby area
- carries out reasonable requests by management including assisting other departments when needed
- know and use members names, preferences, and routines and develop a personal connection with each member
- provides instructions regarding the amenities of the room and property services and activities provided for guests' use
- delivers messages, express check-out folios, newspapers, and other requested items
- retrieving, transporting, organizing, and storing of luggage in designated area
- identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services)
- driving, parking, retrieving all types of passenger vehicles (including those with automatic or manual transmissions) and records advance transportation requests as needed
- maintain awareness of undesirable persons on property premises being a safety and security advocate
- special projects as given by leadership
- responding to all guest requests to ensure client happiness
- willing to pitch-in and help co-workers with their job duties and be an outstanding teammate
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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