Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $11.50 - $18.00
Work Schedule
Night Shifts
Benefits
Day 1 Benefit Eligibility
competitive base pay
Recognition Programs and Rewards
Discounted travel programs
401(k) program with company match
Paid Time Off
Paid holidays
paid sick days
Employee Stock Purchase Program
tuition reimbursement programs
Learning and advancement opportunities
Job Description
Hilton Grand Vacations is a distinguished leader in the vacation ownership industry, renowned for its unwavering commitment to innovation, quality, and continued growth. As a part of Hilton's legacy of hospitality excellence, Hilton Grand Vacations has built a reputation for delivering superior vacation experiences by developing vibrant and welcoming resort environments where guests can create lifelong memories. This company values its team members as the core of its success, recognizing that their dedication and passion are what enable the organization to thrive within the competitive hospitality and vacation ownership market. Hilton Grand Vacations operates numerous resorts across popular vacation destinations,... Show More
Job Requirements
- 6 months customer service experience
- Valid driver's license
- Self-starting personality with an even disposition
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 150 pounds
- Stand, sit, or walk for extended period of time or for an entire work shift and withstand outdoor extreme weather conditions
- Move at a speed that is required to respond to work situations (e.g., run, walk, jog), with or without reasonable accommodations
Job Qualifications
- 6 months customer service experience
- Valid driver's license
- Self-starting personality with an even disposition
- Ability to move, lift, carry, push, pull, and place objects weighing up to 150 pounds
- Ability to stand, sit, or walk for extended periods or entire shifts
- Ability to withstand outdoor extreme weather conditions
- Ability to move quickly to respond to work situations (run, walk, jog) with or without reasonable accommodations
- 1+ years prior Bellperson experience preferred
- Resort or hotel hospitality experience preferred
Job Duties
- Supervises property entrance and accepts guest arrivals
- Greets and assists owners and guests transporting and/or securing their luggage appropriately
- Park guests' cars in designated area
- retrieve cars for guests
- Delivers messages and assists with room move requests, groceries, and other inquiries
- Reports any problem or unusual activities to management
- Ensures an organized, safe and clean front entrance and lobby area
- Carries out reasonable requests by management including assisting other departments when needed
- Know and use members' names, preferences, and routines and develop a personal connection with each member
- Provides instructions regarding the amenities of the room and property services and activities provided for guests' use
- Delivers messages, express check-out folios, newspapers, and other requested items
- Retrieving, transporting, organizing, and storing of luggage in designated area
- Identifies and explains room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services)
- Driving, parking and retrieving all types of passenger vehicles (including those with automatic or manual transmissions) and records advance transportation request as needed
- Maintain awareness of undesirable persons on property premises being a safety and security advocate
- Performs special projects as given by leadership
- Responds to all guest requests to ensure client happiness
- Willing to pitch-in and help co-workers with their job duties and be an outstanding teammate
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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