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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
recognition programs
Travel Discounts
Paid vacation
paid sick days
Employee assistance program
401k
Tuition Reimbursement
Employee Stock Purchase Program
learning opportunities
Job Description
Hilton Grand Vacations is a prominent leader in the vacation ownership industry, committed to innovation, exceptional quality, and ongoing growth. The company prides itself on providing memorable experiences to its guests and making a lasting positive impact within the vacation and hospitality industry, as well as in the communities where it operates. With a reputation for excellence and a focus on delivering superior guest service, Hilton Grand Vacations remains an exciting and dynamic place for employment. As a dedicated group of team members, the company’s success is built on the foundation of its people who embody the values of hospitality,... Show More
Job Requirements
- 6 months customer service experience
- Valid driver's license
- Self-starting personality with an even disposition
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 150 pounds
- Stand, sit, or walk for an extended period of time or for an entire work shift and withstand outdoor extreme weather conditions
- Move at a speed that is required to respond to work situations with or without reasonable accommodations
Job Qualifications
- 6 months customer service experience
- Valid driver's license
- Self-starting personality with an even disposition
- Ability to move, lift, carry, push, pull, and place objects weighing up to 150 pounds
- Ability to stand, sit, or walk for extended periods or entire work shifts
- Ability to withstand outdoor extreme weather conditions
- Ability to move at speeds required to respond to work situations with or without reasonable accommodations
- 1+ years prior Bellperson experience preferred
- Resort or hotel hospitality experience preferred
Job Duties
- Supervises property entrance and accepts guest arrivals
- Greets and assists owners and guests transporting and/or securing their luggage appropriately
- Park guests' cars in designated area
- retrieve cars for guests
- Delivers messages and assists with room move requests, groceries, and other inquiries
- Reports any problem or unusual activities to management
- Ensures an organized, safe and clean front entrance and lobby area
- Carries out reasonable requests by management including assisting other departments when needed
- Know and use members' names, preferences, and routines and develop a personal connection with each member
- Provides instructions regarding room amenities and property services and activities
- Delivers messages, express check-out folios, newspapers, and other requested items
- Retrieves, transports, organizes, and stores luggage in designated area
- Identifies and explains room features to guests
- Drives, parks, and retrieves all types of passenger vehicles including automatic or manual transmissions
- Maintains awareness of undesirable persons on property premises as a safety and security advocate
- Completes special projects as assigned
- Responds to all guest requests to ensure client happiness
- Willing to pitch in and help co-workers with their job duties
- Be an outstanding teammate
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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