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Job Overview
Employment Type
Full-time
Work Schedule
Rotating Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
recognition programs
Travel Discounts
Paid vacation
paid sick days
Employee assistance program
401(k) Plan
Tuition Reimbursement
Employee Stock Purchase Program
Job Description
Hilton Grand Vacations is a prominent leader in the vacation ownership industry, renowned for its unwavering commitment to innovation, exceptional quality, and dynamic growth. With a strong presence in the hospitality sector, Hilton Grand Vacations prides itself on delivering memorable experiences to its owners and guests while maintaining a deep connection with the communities it serves. Established as a leading company within the vacation industry, Hilton Grand Vacations continues to expand its portfolio, offering world-class resort accommodations designed to bring vacation dreams to life for travelers worldwide. The company’s success is driven by the dedication and expertise of its team... Show More
Job Requirements
- 6 months customer service experience
- Valid driver's license
- Self-starting personality with an even disposition
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 150 pounds
- Stand, sit, or walk for an extended period of time or for an entire work shift and withstand outdoor extreme weather conditions
- Move at a speed that is required to respond to work situations (e.g., run, walk, jog), with or without reasonable accommodations
Job Qualifications
- 6 months customer service experience
- Valid driver's license
- Self-starting personality with an even disposition
- Ability to move, lift, carry, push, pull, and place objects weighing up to 150 pounds
- Ability to stand, sit, or walk for extended periods and withstand outdoor extreme weather conditions
- Ability to move at speeds required to respond to work situations (run, walk, jog)
- 1+ years prior Bellperson experience preferred
- Resort or hotel hospitality experience preferred
Job Duties
- Supervises property entrance and accepts guest arrivals
- Greets and assists owners and guests transporting and securing their luggage appropriately
- Park guests' cars in designated area
- retrieve cars for guests
- Delivers messages and assists with room move requests, groceries, and other inquiries
- Reports any problem or unusual activities to management
- Ensures an organized, safe and clean front entrance and lobby area
- Carries out reasonable requests by management including assisting other departments when needed
- Know and use members names, preferences, and routines and develop a personal connection with each member
- Provides instructions regarding the amenities of the room and property services and activities provided for guests' use
- Delivers messages, express check-out folios, newspapers, and other requested items
- Retrieving, transporting, organizing, and storing of luggage in designated area
- Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services)
- Driving/parking/retrieving all types of passenger vehicles (including those with automatic or manual transmissions) and records advance transportation request as needed
- Maintain awareness of undesirable persons on property premises being a safety and security advocate
- Special projects as given by leadership
- Responding to all guest requests to ensure client happiness
- Willing to "pitch-in" and help co-workers with their job duties and be an outstanding teammate
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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