Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k plan
Paid Time Off
travel benefits
Job Description
Hilton Grand Vacations is a prominent leader in the vacation ownership industry, widely recognized for its commitment to innovation, quality, and consistent growth. Backed by years of experience and an extensive portfolio of properties, this company offers guests an extraordinary vacation experience combining comfort, convenience, and luxury. Known for its dedication to exceptional customer service and team member development, Hilton Grand Vacations fosters a culture of inclusivity, diversity, and professionalism. The company values its employees as essential contributors to success and offers a rewarding work environment with competitive benefits and opportunities for growth. This role is a full-time position with... Show More
Job Requirements
- Current and valid state driver’s license
- 6 months customer service experience
- Self-starting personality with an even disposition
- Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds
- Ability to stand, sit, or walk for an extended period of time or an entire work shift
- Ability to move at a speed required to respond to work situations such as run, walk, jog, with or without reasonable accommodations
Job Qualifications
- Current and valid State Driver’s License
- 6 months customer service experience
- Self-starting personality with an even disposition
- Ability to move, lift, carry, push, pull, and place objects weighing up to 50 pounds
- Ability to stand, sit, or walk for an extended period
- Ability to respond quickly to work situations by running, walking, or jogging
- Prior experience as a Bellperson and Valet preferred
- Resort or hotel hospitality industry experience preferred
Job Duties
- Greet and assist every guest building an unusually memorable arrival and departure experience
- Know and use members names, preferences, and routines
- Develop a personal connection with each member
- Provide instructions regarding the amenities of the room and property services and activities
- Deliver messages, express check-out folios, newspapers and other requested items
- Retrieve, transport, organize and store luggage in designated area
- Identify and explain room features to guests
- Drive, park, and retrieve all types of passenger vehicles including automatic and manual transmissions
- Assist guests with directions
- Arrange transportation such as taxi cab and shuttle bus
- Record advance transportation requests and communicate parking procedures
- Maintain awareness of undesirable persons on property premises and report any problems or unusual activities to management
- Respond to all guest requests to ensure client satisfaction
- Assist co-workers and participate in special projects as directed by leadership
Restaurants and hotels use OysterLink to hire.
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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