Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $16.50
Work Schedule
Standard Hours
Benefits
Work-life balance
Family-friendly benefits
Equal opportunity employer
diversity and inclusion
disability accommodation
Job Description
Hilton Grand Vacations (HGV) is a distinguished leader in the vacation ownership industry known for its unwavering commitment to innovation, quality, and sustained growth. For over 30 years, HGV has delivered exceptional vacation experiences to owners, members, and guests, building a culture that values team members' dedication and professionalism across its resorts, call centers, and corporate offices. HGV fosters a supportive and inclusive work environment, promoting work-life balance and family-friendly benefits, which recently earned them four out of five stars in these categories and recognition as one of Newsweek's "America's Greatest Workplaces for Parents & Families." The company prides itself... Show More
Job Requirements
- Current and valid state driver's license
- 6 months plus of customer service experience
- Self-starting personality with an even disposition
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds
- Stand, sit, or walk for an extended period of time or for an entire work shift
- Move at a speed that is required to respond to work situations such as run, walk, jog, with or without reasonable accommodations
Job Qualifications
- Current and valid state driver's license
- 6 months plus of customer service experience
- Self-starting personality with an even disposition
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds
- Stand, sit, or walk for an extended period of time or for an entire work shift
- Move at a speed that is required to respond to work situations such as run, walk, jog, with or without reasonable accommodations
- 6 plus years prior bellperson & valet experience
- Resort and hotel hospitality industry experience
Job Duties
- Greet & assist every guest and create a memorable arrival and departure experience
- Know and use members names, preferences, and develop a personal connection with each member
- Provide instructions regarding the amenities of the room and property services and activities provided for guests' use
- Retrieve, transport, organize and store luggage in designated area
- Drive, park, retrieve all types of passenger vehicles including those with automatic or manual transmissions
- Maintain awareness of undesirable persons on property premises and report any problems or unusual activities to management
- Perform special projects as directed by leadership
- respond to all guest requests to ensure client satisfaction
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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