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Hilton Grand Vacations

Bellperson & Valet

Job Overview

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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Work-life balance
Family-friendly benefits
Career Development
Equal opportunity employer

Job Description

Hilton Grand Vacations (HGV) is a prominent leader in the vacation ownership industry, renowned for its commitment to innovation, high-quality service, and continuous growth. Established over 30 years ago, HGV has earned an exceptional reputation not only for its vacation properties but also for its dedicated focus on fostering work-life balance and family-friendly benefits. The company has been recognized by Newsweek as one of "America's Greatest Workplaces for Parents and Families," highlighting its inclusive and supportive corporate culture. Hilton Grand Vacations operates a collection of resorts, call centers, and corporate offices that consistently prioritize customer satisfaction and employee engagement, making... Show More

Job Requirements

  • Current and valid state driver's license
  • At least 6 months of customer service experience
  • Self-starting personality with an even disposition
  • Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds
  • Ability to stand, sit, or walk for an extended period or an entire work shift
  • Ability to move at a speed required to respond to work situations, including running, walking, or jogging, with or without reasonable accommodations

Job Qualifications

  • Current and valid state driver's license
  • 6 months plus of customer service experience
  • Self-starting personality with an even disposition
  • Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds
  • Ability to stand, sit, or walk for an extended period or an entire work shift
  • Ability to move at a speed required to respond to work situations, including running, walking, or jogging, with or without reasonable accommodations
  • Prior experience as a bellperson and valet attendant is advantageous
  • Resort and hotel hospitality industry experience is advantageous

Job Duties

  • Greet and assist every guest and create a memorable arrival and departure experience
  • Know and use members names, preferences, and develop a personal connection with each member
  • Provides instructions regarding the amenities of the room and property services and activities provided for guests' use
  • Retrieving, transporting, organizing and storing of luggage in designated area
  • Identify and explain room features to guests
  • Driving, parking, retrieving all types of passenger vehicles including those with automatic or manual transmissions
  • Maintain awareness of undesirable persons on property premises and report any problems or unusual activities to management, being a safety and security advocate
  • Special projects as directed by leadership
  • responding to all guest requests to ensure client satisfaction

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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